David Percy Email & Phone Number

Richmond, Virginia, United States

* Lead $50M+ Delivery effort to modernize Health Rules Payment & Care Management engines, Member / Provider Portals and other services in an integrated SaaS ecosystem for Medicare plan.* Oversee improvements in FHIR / Interoperability capabilities* Lead and drive Transformation for an organization of over 130 technical resources.* Improve vendor engagement models, change request processes while strengthening production support and incident management.* Ensure Compliance to key regulatory requirements in areas like SOX and IAM.* Deploy agile techniques to resolve lingering capability gaps.

United States

Assessed in May 2020 that our elementary-aged children might be left behind in virtual school if my spouse and I both worked. I decided to pause and sacrifice income, gave 6 weeks notice, adjusted our spending profile, tutored children, started cooking and doing more around the house. The time is a success as all 3 children earned their highest academic marks and grew in responsibility.I’ve pursued continuous learning in this time. Philosophy has expanded my thinking on interpersonal and economic topics and started a blog to grow as a writer and own my digital content. However, I’m hungry to get back to work as I miss the excitement of leading complex initiatives and solutions.

Richmond, Virginia

Designed and implemented SDLC Governance organization from the ground up, chartered to streamline engineering experience as it pertains to policy requirements. Facilitated VP steering committee and led strategy development for the program. Established SDLC analytics team leveraging big data practices to deploy health metrics for the life cycle. Launched Scaled Agile, Change Management and Engineering Review to support planning and management of new SDLC requirements. Transformed release engineering organization focused on legacy processes into process engineers helping to design release automation workflows and support SDLC improvement and streamlining efforts.Developed Cloud Controls remediation framework to close regulatory requirements for Cloud Infrastructure. Instituted VP council across Cyber, Cloud Ops, Access Management and others to catalyze remediation efforts. Drove Cloud Control maturity strategy and remediation to align with NIST, FFIEC, and COBIT standards.Used rapid design methods to quickly develop SDLC data strategy for health reporting. Required organizing 40 leaders across divisions and skillsets (engineering, machine learning, analytics) and iterating through concepts to lay a strategy framework.

Richmond, Va

Scaled Jira Software from 1K to 20K users as Product Owner and Servicing team lead. First to employ a single instance of that scale in AWS. Received ‘TECH Xcellence’ award for transforming servicing from 'call-center' to Automation & FAQ based model.Devised, led development and managed enterprise DevOps & Agile Data metrics. Influenced senior VPs to align on calculations for MTBR, Incident rate, % Automated Deployments. Developed Agile control processes, metrics and analytics to drive software delivery best practice and compliance.Took on additional responsibilities in managing budget and labor for VP's $40M organization. Developed strategy to strengthen 12 Agile pods by defining vision and quarterly progress KPIs.

Richmond, Virginia

● Designed international wires process, minimizing customer fraud risk through Lean Process design and technology to lower wire completion times and close risks. Project received the “Circle of Excellence” award.● Led 4 contractors developing Process Excellence workflows, FMEAs, etc and defining owners for Branch Services.● Influenced mid-level and VP leaders to secure expert time, certifying all processes on first attempt.● Delivered ATM analytics and ATM Ops / Branch Ops interaction model, reducing daily ‘Cash-Outs’ by over 60%.● Won quarterly “Lead the Way” award 2014, nominated for another in 2013, and several spot awards in 2yrs.

Baltimore, Maryland Area

Manager, Continuous Improvement ∙ 2011 to 2012● Implemented numerous improvements for manufacturing cells reducing cycle time by over 25%.● Developed macro-based automation to highlight slow moving WIP to aid supervision in line balancing.● Led cross-functional effort to establish safety-stock for critical parts improving on-time delivery over 39%.● Oversight of all factory cells in preparation and execution for ISO/ANSI audits, factory easily passed audit.Manufacturing Supervisor & High-Volume Operations Designer ∙ Micro-Electronics Cell ∙ 2009 to 2011● Received Divisional Leadership award for creating new operational processes for automated assembly line.● Developed and led production planning resources in providing 3-week material look-ahead for purposes ofpublishing material build schedules resulting in over 70% improvement of on-time starts.● Managed activities of 12 operators while prioritizing work for 20+ programs in an Earned Value environment.● Executed new job rotation philosophy for union workforce by successfully navigating union President’s concerns. Negotiated ability to handpick union top-performers regardless of seniority for new assembly line.

Richmond, Virginia, United States

Technical Supervisor, Automated Systems ∙ (Further early career detail available on request)● Received Factory award for Lean 5S pilot leadership, work commended by Microsoft during supplier audit.● Improved equipment recovery times 60% by creating shift leads, implementing notifications and training.● Led negotiations to slash service and support costs for automation systems $240k annually.● Mentored new engineers and managed 16 technicians.Provided 24/7 technical leadership for “hands off” automation systems in $1B factory. Mentored new engineers and managed 16 technicians. Provided oversight for vendor contracts. Devised staffing strategies incorporating team leads to empower efficient decision making at the lowest level. * Appointed to Qimonda future leadership development program.* Recognized with factory award as Lean 5S pilot leader, resulting in perfect quality audit from Microsoft. * Reduced equipment fault response and recovery times by 60% through development of response time tracking tool, team coaching and training.* Led cross-functional team in implementing 10 process control software solutions within 4 months of hire.* Slashed support costs $240K annually via vendor agreement allowing Qimonda technicians to perform maintenance on vendor supplied equipment.

Chandler, Arizona, United States

Managed equipment technicians including staffing, operations, performance management, training, and associated budgets across two shifts.Operations Manager & Senior Equipment Engineer ∙ Factory Automation * Drove headcount benchmarking for global automation teams, cutting costs 20% at 7 global factories.* Improved average certification time per technician from 14 months to 5 months.* Avoided $25M in costs leading operational design, logistics and team of technicians disassembling, repackaging and shipping capital tools to 5 Intel facilities in first-ever full system reuse initiative. * Boosted equipment reliability 60%+ through development of equipment improvement projects.* Recognized with 2 “Manufacturing Divisional Awards” for Project Leadership, 2 “Factory Awards” for Advanced Engineering Support, and 1 “Department Award” for Cost Cutting.

Responsible for planning and installation oversight of first-of-kind $40 million AMHS capital equipment. Traveled to Japan to provide direction in engineering design meetings with Japanese production and design managers to meet corporate performance and reliability needs of vendor provided AMHS equipment. Reviewed and negotiated service contracts for field service engineers and technicians. Directed vendor and QA team to ensure on-time and quality installations of factory wide capital equipment.Responsible for equipment reliability for three equipment sets across two factories. Coordinated continuous improvement projects and sustaining efforts of equipment for AMHS equipment from two differing vendors at two factories.

Project leader responsible for planning and guiding team of 40 in removing and packaging 130 capital tools and 10,000 ft. of automated material handling system track in like new condition in less than 8 weeks of demolition time.

Provided Intel-wide AMHS fab support, consulting, and supplier management for 3 automation equipment sets. Facilitated global users group meetings to address strategic improvement initiatives.

Assumed responsibilities of full time QA testing engineer during the physical roll-out of Intel’s 300mm AMHS initiative. Regularly traveled to vendor sites to source inspect equipment for shipping approval.

Mba, Business Administration And Management, General

Master Of Integrated Manufacturing Systems, Engineering

Bachelor Of Science, Industrial Engineering