David Percy Email & Phone Number

Richmond, Virginia, United States

* Lead $50M+ Delivery effort to modernize Health Rules Payment & Care Management engines, Member / Provider Portals and other services in an integrated SaaS ecosystem for Medicare plan.* Oversee improvements in FHIR / Interoperability capabilities* Lead and drive Transformation for an organization of over 130 technical resources.* Improve vendor engagement.

United States

Assessed in May 2020 that our elementary-aged children might be left behind in virtual school if my spouse and I both worked. I decided to pause and sacrifice income, gave 6 weeks notice, adjusted our spending profile, tutored children, started cooking and doing more around the house. The time is a success as all 3 children earned their highest academic.

Richmond, Virginia

Designed and implemented SDLC Governance organization from the ground up, chartered to streamline engineering experience as it pertains to policy requirements. Facilitated VP steering committee and led strategy development for the program. Established SDLC analytics team leveraging big data practices to deploy health metrics for the life cycle. Launched.

Richmond, VA

Scaled Jira Software from 1K to 20K users as Product Owner and Servicing team lead. First to employ a single instance of that scale in AWS. Received ‘TECH Xcellence’ award for transforming servicing from 'call-center' to Automation & FAQ based model.Devised, led development and managed enterprise DevOps & Agile Data metrics. Influenced senior VPs to align.

Richmond, Virginia

• Designed international wires process, minimizing customer fraud risk through Lean Process design and technology to lower wire completion times and close risks. Project received the “Circle of Excellence” award.
• Led 4 contractors developing Process Excellence workflows, FMEAs, etc and defining owners for Branch Services.
• Influenced mid-level and VP leaders to secure expert time, certifying all processes on first attempt.
• Delivered ATM analytics and ATM Ops / Branch Ops interaction model, reducing daily ‘Cash-Outs’ by over 60%.
• Won quarterly “Lead the Way” award 2014, nominated for another in 2013, and several spot awards in 2yrs.

Baltimore, Maryland Area

• Manager, Continuous Improvement ∙ 2011 to 2012
• Implemented numerous improvements for manufacturing cells reducing cycle time by over 25%.
• Developed macro-based automation to highlight slow moving WIP to aid supervision in line balancing.
• Led cross-functional effort to establish safety-stock for critical parts improving on-time delivery over 39%.
• Oversight of all factory cells in preparation and execution for ISO/ANSI audits, factory easily passed audit.Manufacturing Supervisor & High-Volume Operations Designer ∙ Micro-Electronics Cell ∙ 2009 to 2011
• Received Divisional Leadership award for creating new operational processes for automated assembly line.

Richmond, Virginia, United States

• Technical Supervisor, Automated Systems ∙ (Further early career detail available on request)
• Received Factory award for Lean 5S pilot leadership, work commended by Microsoft during supplier audit.
• Improved equipment recovery times 60% by creating shift leads, implementing notifications and training.
• Led negotiations to slash service and support costs for automation systems $240k annually.
• Mentored new engineers and managed 16 technicians.Provided 24/7 technical leadership for “hands off” automation systems in $1B factory. Mentored new engineers and managed 16 technicians. Provided oversight for vendor.

Chandler, Arizona, United States

Managed equipment technicians including staffing, operations, performance management, training, and associated budgets across two shifts.Operations Manager & Senior Equipment Engineer ∙ Factory Automation * Drove headcount benchmarking for global automation teams, cutting costs 20% at 7 global factories.* Improved average certification time per technician.

Responsible for planning and installation oversight of first-of-kind $40 million AMHS capital equipment. Traveled to Japan to provide direction in engineering design meetings with Japanese production and design managers to meet corporate performance and reliability needs of vendor provided AMHS equipment. Reviewed and negotiated service contracts for field.

Project leader responsible for planning and guiding team of 40 in removing and packaging 130 capital tools and 10,000 ft. of automated material handling system track in like new condition in less than 8 weeks of demolition time.

Provided Intel-wide AMHS fab support, consulting, and supplier management for 3 automation equipment sets. Facilitated global users group meetings to address strategic improvement initiatives.

Assumed responsibilities of full time QA testing engineer during the physical roll-out of Intel’s 300mm AMHS initiative. Regularly traveled to vendor sites to source inspect equipment for shipping approval.

Mba, Business Administration And Management, General

Master Of Integrated Manufacturing Systems, Engineering

Bachelor Of Science, Industrial Engineering