Chief Executive Officer - Uk
London, England, United Kingdom
- Responsible for a full scope (£750k) FCA application- Key Advisor to the Groups Senior Management Team and global growth strategy- Responsible for the recruitment, management and development of commercial staff across the group including sales, customer services, marketing and B2B teams- In charge of budget preparation, OKR/KPI distribution and the monitoring of front office staff performance against target across multiple offices and jurisdictions- Frequently travelled to global offices to attend strategy meetings, staff evaluations, training, and mentoring sessions- Analysed key sales and marketing data to identify areas of weakness/drop off in the customer /sales cycle and remediated with appropriate optimisations- Identified new target markets for local launch evaluation and regulatory acquisition- Key stakeholder in the product development roadmap and launch process- Implemented a customer feedback strategy to allow for SWOT analysis of the data- Designed and deployed a streamlined customer journey, client portal and website- Upgraded the UK firms full document suite, including all application and operational business plans, financial forecasts, compliance/risk/HR frameworks- Responsible for extensive interactions with the FCA relating to the UK application and wider group activity- Member of the Compliance and Risk, Client Money and Best Execution Committee- Represented BD Swiss at a number of HNW and Industry Events