David Arey Email & Phone Number

Herndon Va

Genesys is a leading provider of customer engagement and contact center solutions. With more than 3,500 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office, helping companies deliver fast and optimal levels of customer service with a highly personalized cross-channel customer experience. Genesys also prioritizes the flow of work to back office personnel resulting from any customer interaction, internal workflow or business application, optimizing the performance and satisfaction of customer-facing employees across the enterprise.

Vienna Va

Melville Ny

Verint Enterprise Workforce Optimization (WFO) solutions are designed to help organizations capture, analyze and act on customer, business and market intelligence. Solutions include a unified software suite and services for workforce management, recording, quality monitoring, voice and desktop analytics, survey, performance management, and eLearning to shape the customer experience and impact business performance.

San Jose Ca

Aspect provides an integrated suite of contact center software applications that unify telephony, IVR, e-mail, voicemail, web, fax, wireless, and IP. Responsible to hire and manage a team of seven sales representatives and two pre-sales engineers in the Mid-Atlantic / Southern region and drive new sales revenue. Managed the development of territory plans, account strategies, opportunity plans and activity levels.

Plano Tx

Developed and grew new accounts with Fortune 500 companies through the sale of CTI software. Responsibilities included direct sales, Avaya channel management, and building relationships with system integrators and consultants for this start up company acquired by Davox and rebranded as Concerto.