David Schindler Email & Phone Number

Moon Township, Pennsylvania, United States

5001 Baum Blvd. Suite 600 Pittsburgh, Pa 15213

 Division level director of operations for an inbound/outbound fund raising office  Managed five team leaders that led teams of between 10-20 agents  Trained team leaders and agents to provide excellent customer service  Managed quality assurance program including on site evaluations, internal audits and customer surveys  Worked with non-profit clients to understand requirements and provide exceptional donor services  Saved thousands of dollars through computer assisted cost-saving initiatives  Certified administrator for Noble Systems premise based predictive dialing system  Worked with the Division Director to resolve division wide problems and improve operations  Provide exceptional customer service to non-profit sector donor base  Created client specific scripting for successful fund raising appeals for non-profit clients  Expert in the art of the appeal to solicit donations  Managed inbound/outbound phone appeals, renewals, reinstate and sustaining fund raising efforts  Monitored social media and online sources for industry trends  Managed an office that raised over $20,000+ per day for a variety of non-profit clientele

Bachelor Of Arts - Ba, Political Science And Government

Activities and Societies: Memeber AEPi FraternityPolitical Science Major

Political Science And Government

Activities and Societies: AEPi FraternityPolitical Science Major. Member of Alpha Epsilon Pi - Phi Deuteron Chapter.