Worked closely with both Owners and Board of Directors as an advisor to organize and mature the IT organization and develop strategies to support business priorities. Worked closely with Legal to ensure data security and regulatory compliance. Part of a leadership team that successfully selected, customized and implemented an ERP system that supported the rental business, realized cost-saving efficiencies and give the company a strategic advantage in the Healthcare market.• Top-to-bottom evaluation of both the technical environment and IT Team to set appropriate, strategic investment priorities.• Reorganized and grew the IT department to support both IT Operations and Help Desk operations ensuring both tools and best practice polices were in place.• Fully responsible for defining and overseeing operating and capital budgets for the IT Department.• Established policies and procedures to periodically evaluate and proactively mitigate cybersecurity threats.• Worked with Training and Human Resources to put cybersecurity training and testing in place for all employees.• Effectively work with IT leadership team to coordinate, manage outside vendors in the contract negotiation, licensing, maintenance, compliance, and service level agreements.• Participated with seven-member team to identify, interview, and select ERP vendor to support Sizewise Rentals and Sizewise Manufacturing businesses.• Collaborated with ERP vendor to create customizations needed to support rental business and launched Phase 1 of new ERP on Jan. 1, 2020; implementation of new ERP eliminated 10+ standalone systems and/or manual processes.• Worked with executive team for nearly 18 months, providing due diligence information for eventual purchase of Sizewise Rentals by Agiliti Health, Inc.

Lead a team of software developers focused on providing controlled access to customer data, marketing programs compliant with Federal Do Not Call regulations, and the Appointment Manager functionality of the H&R Block web site that connected customers with their former tax professional and let them set appointments for current year tax preparation.• Honored by CIO of H&R Block as one of “Top 100 Performers” in company for leading the team to rewrite the Appointment Manager system using .NET and SQL Server; application managed labor schedules and customer appointments. • Upgraded Java application supporting tax professional training to virtual Linux machines and open-source middleware (JBoss), saving company in excess of $400,000 per year in annual maintenance costs. • Led development team that brought vendor-supported application “in house,” saving company $60,000 per year in hosting costs and additional savings of over $400,000 per year in maintenance-related labor costs.

Worked closely with the Marketing department to lead customer centric data analysis that helped to not only understand customer use of the Sprint network, but also helped with targeted information sharing and marketing campaigns.

Lead a team that supported the primary application supporting nurse / patient scheduling and care. Team also provided reporting and analysis to support scheduling and budgeting.

Worked on a team developing and prototyping design solutions to support multi-language configurations of their primary products.