• Responded to requests for information from the media, updating and maintaining the organization’s digital content.• Developed public relations strategies that influenced public opinion and promoted products, ideas, and services.

• Serve as the primary contact for talent-related projects, including brand campaigns, cultural initiatives, marketing efforts, and emerging artist promotions. Manage project planning and execution, working cross-functionally with talent teams and management ranging from CRM, PR, Social, Marketing, Creative, Events, and Video. Ensure effective communication and coordination to optimize project and rollout success. Talents include: Rema, Ayra Starr, Sarz, Uncle Waffles, Law Roach, King Promise, etc.

• Analyze and troubleshoot various technology issues to ensure smooth operations while supporting employees and customers in resolving technical problems. Collaborate with technicians to effectively address complex challenges.

• Coordinate recruitment programs such as scholarships and summer admissions while auditing student records to address any discrepancies. Develop and maintain strong relationships with schools and institutions to enhance recruitment efforts.

• Responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees.• Built customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up and multitasking• Managed customer accounts, including invoicing, collections, PO tracking, customer service, and working with client to resolve outstanding issues• supports the studio manager and studio coordinator by taking on many of the day-to-day jobs that come up all the time in a busy studio facility.• Created and managed commercial budgets of $1-$25 million USD.