David Axberg Email & Phone Number

Seattle, Washington, United States

Greater Seattle Area

Responsible for launching and running new and existing used car delivery centers across the country. Role was 100% travel. Handled all aspects of Carvana's market operations at the hub level, including: - hiring, training, and scheduling staff- title and reg systems design and implementation- truck fleet and building maintenance- customer escalations- training classes of 50 new hires at our central training campus in Arizona- helping design and implement training program for specialized delivery vehicles

San Francisco Bay Area

Senior Customer Service Specialist:Handled all aspects of supporting our clients, both on the seller and buyer side of the business. This involved managing a heavy caseload in a hectic call center environment, while interfacing constantly with local and central teams to find quick resolution to customer concerns. I handled customer escalations daily, and worked with leadership to identify and help implement operational improvements to ensure a high level of customer service for our clients. Previous Position: Outside sales. Total road warrior, traveled all over the Bay Area to pitch our service to clients, perform vehicle inspections, provide accurate pricing, and close the sale. This position also functioned as a post-sale customer support role before the company had a Customer Support department.

San Francisco Bay Area

Marketing: responded to RFPs and RFQs for large scale architectural and transit projects. assisted and led the development and delivery of proposals, including completing complex forms and supporting materials. Design: Worked closely with firm management to rebrand the company, and created a new system of printed marketing materials. Updated the company booth for use at major industry conferences.Administration: Supported a staff of 20, executive assistant to the CEO, redesigned various administrative processes and procedures, booked travel for executives around the world, organized client events

San Francisco, Ca

Freelance graphic designer, specializing in branding and logo design for small businesses.

Interior Design

Associates, Graphic Design

Graduated with Honors in Graphic Design Recipient of Divisional Scholarship

Industrial And Product Design

Focus on Transportation Design. Coursework in model making, materials and processes, and design drawing.