Foster a high-performing, open work culture and advise on the career journey for employees. Lead a team of experienced leaders across $25M+ of direct bookings and $100M+ of annualized revenue for the United States. Build relationships and advise customer C-suite and senior level executives on cloud strategy and investments. Drive organizational strategy and strategic initiatives with direct and partner organizations. Continuously learn more and seek out new knowledge to disconfirm beliefs and drive innovation.

Lead technical cloud delivery projects and programs for Fortune 500 enterprises. Drive and enable customer and partner teams to achieve the customer’s business objectives. Serve as a trusted advisor to customer C-suite and other executive members. Utilize Amazonian and Agile mechanisms to fail fast, improve, and iterate on current processes and engagement delivery methods. Publish artifacts that guide how AWS delivers engagement and continuously improve project security processes. Manage and lead a team of engagement managers, serving as oversight and an escalation contact. Mentor new engagement managers, consultants, and other roles outside of immediate team to help them navigate their way through Amazon’s culture and organizations.

Drove the transition of a major organizational restructuring. Established the baseline metric reporting and cadence for the specialty practices within the Professional Services group. Collaborated with cross functional teams in order to maximize available capacity to staff customer engagements. Worked with practice leaders on monthly health metrics and reported them to senior leadership.

Managed and led the financials and operations for a large multi-million dollar software unit within Accenture. Conducted stakeholder meetings with Accenture and Project Leadership identifying issues and risks. Directly oversaw the work and responsibilities for the international operations group within the project, as well as provided feedback for bi-yearly performance reviews and evaluations. Engaged with supplying agencies and external contractors in regards to RFQs and SOWs. Leveraged analysis skills to support Business Analytics practice and provided functional overview for software UI and logic refinement.

Subject matter expert for activities related to supplier issue management and client payment reconciliations for an Accenture Diamond Client. Lead the training efforts for the project, ramping up new joiners and facilitating ongoing learning. Lead Client walk-throughs during site visits and identified major issues and areas for process improvements. Tested and implemented new software automation for Client that improved KPI by 59%