David Baker Email & Phone Number

Grimes, Iowa

• Promote a high-performance culture by setting clear expectations, holding team members accountable, creating an effective and efficient work environment, and setting goals that impact success• Oversee day-to-day 24-hour convenience store operations, including managing the store’s profit & loss statement and asset management • In 2018, managed operating expenses to 11% below prior year and 23% lower turnover than the company• Lead a team of 20-successful team members who consistently meet customers’ needs and store goals• Hire, train, develop and manage team member performance to drive profit while providing excellent customer service

Des Moines, Iowa Area

• Influenced new and existing clients in the selection and purchase of their vehicle• Described products, features, benefits, and demonstrated usage and operation of vehicle and accessories• Established ongoing relationships with new clients, provided excellent customer service during the purchase, and maintained communication after the sell to ensure satisfaction

Des Moines, Iowa Area

• Managed customer accounts and relationships in Western Iowa • Grew rental and sale of lifts to construction companies • Secured appointments and visited job sites to build relationships and earn the sale

Des Moines, Iowa Area

• Sold hardwood flooring to Iowa-based contractors• Oversaw two distribution warehouses to include maintaining equipment and receiving shipments to handling customer requests and providing direction to team members• Assisted in securing best prices on flooring and freight

Bevington, Iowa

• Promoted to General Manager after three months as sales associate• Developed and implemented business plan for profitability• Oversaw all functions of 24-hour convenience store operation • Hired, trained, and guided team of 15 in their assigned job duties

Bevington, Iowa

• Engaged with customers providing excellent customer service• Stocked, priced and organized products • Performed cash register duties • Trained new team members