David Baker Email & Phone Number

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Phoenix, Arizona, United States

• Oversaw daily floor operations to maximize revenue of eCommerce departments through coordination of processing goods, photography, and listing to ShopGoodwill eCommerce platform, resulting in a 34% increase in sales over first six-month period.• Engineered complete turnaround in collectibles department in first six months by improving production flow and maximizing team member work efficiencies. These initiatives resulted in doubling of sales volume and moving the company’s ranking on the ShopGoodwill eCommerce site from #16 position to #2 position in the country over same period.• Initiated QR Code scanning program for supply ordering, increasing efficiency and reducing labor costs at the department’s profit and loss statement bottom line.

Greater Phoenix Area

• Managed the operation and maintenance of the family’s rental properties and directed the decision-making process in the financial asset portfolio.

Raleigh-Durham, North Carolina Area

• Guided daily business operations based on key performance indicators, and coordinated patient care activities via relationship development with patients, primary care physicians and referral coordinators to advance the company's mission and brand. • Facilitated patient hearing aid sales by authoring a quarterly newsletter to achieve 200% to goal number in business unit’s initial year, and a 54% climb in growth during the following year.• Promoted overall hearing wellness by way of provider education and HIPAA compliant community outreach initiatives, which resulted in a 50% surge in provider referrals.• Grew income and profits in a rapidly changing healthcare environment in conjunction with aggressive cold-calling, patient care communication and relationship-focused provider account management to generate a 40-unit selling rate for three consecutive sales periods.

Raleigh-Durham, North Carolina Area

• Initiated daily operations, production, merchandising and donation center activities by optimizing the level of production within budgeted expense levels, and providing supervision, coaching, and training to all employees, advancing the organization's corporate non-profit drive.• Implemented an efficient transportation logistics system for five area stores alongside industry knowledge and utilization of software to attain a 100% scheduling commitment rate, decreasing budgeted costs in maintenance and payroll expenses. • Focused on mentoring associate development by implementing training programs and modeling expectations, bringing about a production turnaround of an underperforming flagship facility, and sales of 10% more over established corporate sales goal.• Supervised a 15-member cross-functional team, maintaining a safe working environment through strict adherence to OSHA safety procedures, resulting in a perfect safety record for two years running with no loss time associate accidents.

Raleigh-Durham, North Carolina Area

• Augmented customer acquisition and satisfaction by analyzing business developments and market trends, using social media platforms to identify growth opportunities and escalate sales returns by up to 50% for assigned companies.• Designed a streamlined social media integration proposition for a leading IT company by developing a high search engine ranking analytics profile, triggering a 10% expansion of the company’s web traffic over the previous year.• Improved more consistent networking for boat touring company by developing a customized keyword strategies program, causing a rise of the company’s summer bookings by 26% over the prior year.• Stimulated business growth in an online health food company by creating marketing tools, including print media production and content creation, yielding in a 50% increment in sales gain over the preceding holiday selling season.

Raleigh-Durham, North Carolina Area

• Launched and operated a United States-based business for Chinese manufactured home goods, using knowledge of global economics and warehouse management to foster the company’s profile as a top ranked import goods retailer during a five-year period.• Originated a multi-pronged, branding strategy and marketing campaign to include print and online advertising, exceeding industry mean and established the company as a top 3 retailer based on Google profile rank and consumer searches.• Conceptualized and shepherded a marketing initiative on company website to elevate product awareness through live in-person interactive demonstrations, securing a 20% or greater sales bump for three consecutive years.• Produced and strengthened product line content on the company’s e-commerce platform by providing compelling visual and descriptive representations of products, resulting in more effective inventory management, high order fulfillment, and a 75% return customer rate.

Bachelor'S Degree, Business Administration And Management, General

Business Administration, Management And Operations

Computer And Information Sciences, General