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David Barrows Email & Phone Number
SVP - Director of Digital Banking
at
United Community Bank
1 work email found
@ucbi.com
2 phones found area 704
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
SVP - Director of Digital Banking
Location
Kannapolis, North Carolina, United States
Who is David Barrows? Overview
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Quick answer
David Barrows is listed as SVP - Director of Digital Banking at United Community Bank, based in Kannapolis, North Carolina, United States. AeroLeads shows a work email signal at ucbi.com, phone signal with area code 704, and a matched LinkedIn profile for David Barrows.
David Barrows previously worked as SVP - Electronic Channel and Payments Executive at Capital Bank (Capital Bank Financial Corp.) and SVP - Assistant Operations Manager/Electronic Banking Manager at Communityone Bank. David Barrows holds B.A., Business Administration With Finance Concentration from University Of North Carolina At Charlotte.
Company email context
Email format at United Community Bank
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{first}_{last}@ucbi.com
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AeroLeads found 1 current-domain work email signal for David Barrows. Compare company email patterns before reaching out.
Profile bio
About David Barrows
Analytical, relationship-oriented leader with extensive experience and proven success leading client service, operations, start-up and cross-functional groups with specific expertise in Electronic Banking and call / contact centers. Known for running efficient businesses that exceed quality, efficiency and sales performance targets in a recognized best in class customer service and sales organization.Expertise includes:- Digital Banking Strategy, Delivery and Operations- Strategic and Tactical planning- Building Partnerships and Relationships- Solving Problems and Troubleshooting- Human Resources and Performance Management - Arranging Resources effectively- Analysis- Idea Generation- Team Building- Customer Service- Customer Experience ManagementSpecialties: Operations, Performance Management, Strategic Planning and Execution, Diversity/Building Inclusive Cultures, Coaching for Success, Customer Retention, Productivity, Partnering across Business Lines.
Listed skills include Banking, Performance Management, Team Building, Process Improvement, and 24 others.
Current workplace
David Barrows's current company
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10 roles
David Barrows work experience
A career timeline built from the work history available for this profile.
Svp - Director Of Digital Banking
Current
Aug 2017 - Present
Svp - Electronic Channel And Payments Executive
Oct 2016 - Aug 2017
Svp - Assistant Operations Manager/Electronic Banking Manager
Oct 2014 - Oct 2016
Vp - Electronic Banking Manager
Responsible for the Electronic Banking Departments and Functions including Call Center, Online Banking, Mobile Banking, Telephone Banking, Treasury Services, Image Processing and the Wire Room.
Feb 2013 - Oct 2014
Merger Integration Project Manager
Consulting assignment primarily supporting the Online Banking and Call Center areas and the broader Operations group with target environment development/implementation and integration of Bank of Granite. - Developed the Customer Support strategy for Online Banking, Call Center and Telephone Banking/IVRU related to customer communications, mapping.
Mar 2012 - Feb 2013
Vp - Center Manager - Premier Service
Managed staff of 7 Leaders and 100+ Phone Bankers who supported the Wells Fargo Premier Segment of customers ($25K to $1 Million in assets) and the Wealth segment of Wachovia customers ($250k and above in assets). - Built out and lead first Wells Fargo call center in Wachovia footprint. Fully staffed and operational in 2 ½ months. Center handled Premier.
Aug 2009 - Nov 2011
Vp - Site Leader - Retail Service
Wachovia Bank
Managed department with staff of 10+ Leaders and 200+ Customer Service Representatives who supported Wachovia’s Retail Banking customers. - Delivered the highest measured external customer satisfaction scores (measured by Gallup) by an English speaking site while improving sales by 200% and productivity by 8%.- Grew to top service center in sales volume by.
Aug 2007 - Aug 2009
Vp - Senior Customer Service Manager - Direct Access Division
Wachovia Bank
Managed staff of 6-8 Leaders and 125+ Customer Service Representatives supporting Retail banking customers (1999-2007) and Credit Card customers (1997-1999). - Created a Customer Retention team focused on handling deposit account closure calls. Took from pilot to full production handling all deposit closure calls in division. Developed and deployed.
Jun 1997 - Aug 2007
Resource Management Leader - Direct Access Division
Directed staff of 10 Resource Management Coordinators focused on meeting daily service level indicators for 17 call centers in 7 geographic locations by managing the allocation of call volume and movement of resources in all contact centers to support customer volume trends.
Sep 1996 - Jun 1997
1 education record
David Barrows education
-
University Of North Carolina At Charlotte
FAQ
Frequently asked questions about David Barrows
Quick answers generated from the profile data available on this page.
What company does David Barrows work for?
David Barrows works for United Community Bank.
What is David Barrows's role at United Community Bank?
David Barrows is listed as SVP - Director of Digital Banking at United Community Bank.
What is David Barrows's email address?
AeroLeads has found 1 work email signal at @ucbi.com for David Barrows at United Community Bank.
What is David Barrows's phone number?
AeroLeads has found 2 phone signal(s) with area code 704 for David Barrows at United Community Bank.
Where is David Barrows based?
David Barrows is based in Kannapolis, North Carolina, United States while working with United Community Bank.
What companies has David Barrows worked for?
David Barrows has worked for United Community Bank, Capital Bank (Capital Bank Financial Corp.), Communityone Bank, Wells Fargo, and Wachovia Bank.
How can I contact David Barrows?
You can use AeroLeads to view verified contact signals for David Barrows at United Community Bank, including work email, phone, and LinkedIn data when available.
What schools did David Barrows attend?
David Barrows holds B.A., Business Administration With Finance Concentration from University Of North Carolina At Charlotte.
What skills is David Barrows known for?
David Barrows is listed with skills including Banking, Performance Management, Team Building, Process Improvement, Customer Satisfaction, Customer Service, Call Center, and Customer Experience.
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