Ar Specialist (Collections)
District Brno-City, Czech Republic
• Communicating with the US customers and processing their requests and inquiries, providing them with correct banking details.• Collecting payments for unpaid invoices, making sure the incoming checks and electronic payments are applied against the correct invoices. I have been using Oracle ERP for all those activites along with support of some other applications, like Oracle Siebel or our JPM bank and transaction records on their website.• Putting delinquent accounts on a credit hold (and releasing them from it later on once the old invoices have been paid for).• Working closely with the Cash Application Team.• The goal of this position is to clear out the customers‘ accounts by successfully collecting any and all the past due invoices as well as successfully applying all the incoming payments in a timely manner. Sometimes a refund is necessary as well to resolve a dispute.