David Boling Email & Phone Number

Charlotte, NC - Nationwide

• Hire and develop guest service representatives and managers to provide exceptional customer service and increase sales and services at the Center by initiating, coordinating and promoting numerous programs.
• Providing an exceptional customer experience far exceeding corporate expectations
• Traveling to multiple centers to audit, coach, and conduct competitive research to provide new insight and ideas to Management and Marketing
• Fine tuning the Guest Services programs to meet the unique needs of our customers
• Partner with Marketing to create and execute new programsEmphasis on continuous team coaching and development Responsible for completion of sales reports, scheduling to meet the needs of the booth while remaining.

Charlotte, North Carolina Area

Create effective branding campaigns to include social media, website, print, video, email, and design for Charlotte based businesses and nonprofitsProduce media content including print materials, presentations, and videos; keeping consistent with each company's brandFacilitate workflow of advertising materials from client (photos, verbiage, logos, etc.).

Charlotte, North Carolina Area

• Produced videos to promote the business’s brand and the image of CharlotteCreated digital and traditional campaigns to keep current leads engaged while also sourcing new
• Designed marketing materials for print and digital media using Adobe Creative Suite 6.Worked closely with management to coordinate campaigns and projectsAnalyzed real estate market data using Charlotte Regional Realtor.

Charlotte, North Carolina Area

Provided effective vocational counseling to students and graduatesAssisted clients with job search, updating resumes and letters, contacting employers, Internet search, completing applications, interview skills, and making follow-up callsNetworked with employers and partner agencies to identify job openings and establish long-term relationshipsPlaced.

Charlotte, North Carolina Area

Researched and adjusted out of balanced incoming and outgoing cash letter itemsConstantly exceeded departmental expectations in production and qualityEffectively maintained correspondence with outside financial institutions regarding outstanding case workInsured daily department balancingCross trained in check processing on high and low speed sorters

Charlotte, North Carolina Area

Maintained Human Resources including employment manuals, documentation, scheduling and payroll processingMaintained weekly inventory controlResponsible for the supervision of five to twenty associates at a timeIdentified and resolved difficult customer related issuesOrganized and managed regular special events