David Bounds Email & Phone Number

Atlanta, Georgia, United States

Greater Atlanta Area

Alpharetta, Ga

• Developed and maintained Rundeck and Jenkins scripted jobs used in production deployment tasks, reducing overhead and decreasing time needed to get artifacts to the production and SDLC environments.• Managed integrated build pipelines using continuous integration workflows such as Jira, Git, Stash, Jenkins, and Nexus. • Employed exceptional communication skills and business acumen to convey complex technical and business process issues to divergent business units.• Responsible for the development and management of the Equifax Global Consumer Solutions Operations/Platform team.• Implemented, tuned, and managed high-availability, high-capacity data streaming processes using Kafka, RabbitMQ, and SpringXD.• Developed monitoring and response architecture using Nagios, Check_MK, Apica, Gomez, and Elastic Stack to respond rapidly and automatically to platform issues.• Led teams using the Agile, Scrum, and Kanban process as needed for team optimization and effectiveness.

Buckhead, Ga

Alpharetta, Ga

Alpharetta, Ga

• Implemented company-wide customer resource management system using SugarCRM and MySQL, including specific customizations with PHP and database workflows.• Designed and implemented new VoIP phone system for internal and external personnel, improving mobility and connectability.• Tracked, managed, and completed projects using ActiveCollab and Basecamp.• Handled and tracked customer support cases for over 400 healthcare practitioners and over 31 million documents.• Directly responsible for inside sales training and outside training initiatives resulting in increased sales efficiency.• Developed, designed, and implemented corporate website presence and management system using Wordpress, Drupal, PHP, and MySQL.• Designed, developed, and implemented HL7 Medical System Interface between multiple clients and simplifyMD application using MIRTH.• Managed and developed internal simplifyMD Customer Support and Technical Support Team.

Fenton, Missouri

• Implemented store operations checklist and accountability model, increasing store monthly scorecard from Partially to Exceeds Expectations.• Designed store metric tracking system used by over 20 corporate locations to track and report daily sales numbers to store and market leaders using PHP and MySQL.• Provided coaching, feedback, and direction to multiple store locations, improving store operations and store sales results.• Directly responsible for in-store and classroom Retail Dynamic Beginnings trainings for over 20 associates, ensuring selling and culture standards were maintained.• Received Leadership Award for US Cellular 2007 Culture Survey results.

Saint Louis, Georgia

• Implemented store tasking model in multiple locations, increasing Total Net Revenue by 40% each year.• Successfully developed 10+ associates from initial hiring to management positionswithin the company.• Directly responsible for tasking and accountability for over 20 employees, ensuring varying daily standards were maintained.• Served as District Trainer for multiple courses, increasing regional profitability.

Boston, Ma

• Responsible for training new employees in all aspects of company policy and job duties, ensuring 100% store standards.• Maintained in-store computer systems, making the store more efficient by not having to rely on outside technical support.• Directly responsible for the education and development for all store employees.

Boston, Ma

• Designed installers for Linux/UNIX versions of Macromedia ColdFusion 5.0 utilizing shell scripting.• Designed and implemented a ColdFusion-based database using Dreamweaver to track internet useage for over 1200 employees at the Newton, MA office.• Developed multimedia content using Macromedia Flash for various business unit websites on the company intranet.• Provided training in ColdFusion/Linux for the technical support team, increasing their productivity and customer satisfaction through an increased understanding of the Linux platform.• Created a CMS system for administrators and design engineers to facilitate workgroup planning and job tasking.• Promoted to Lead Engineer at Macromedia Research and Development Security Response Team.• Responsible for patching, securing, and testing over 100 production servers for the development and QA teams.

Montgomery, Al

• Provided network security and administration on a large global Windows NT and UNIX system environment.• Developed various web-based applications using HTML, CGI, MySQL, and JavaScript.• Supported various UNIX based applications in a 24/7 on-call environment.• Responsible for system analysis and design, development, network security, systems management, end user support, and resource management for the USAF billeting and mess hall systems.• Responsible for training and supervising new network engineers under my command.

Education record

Ada, Assembly, Ada

General Studies