David Bechtold Email & Phone Number

In this role, I manage, mentor and schedule up to 30 managers and clerks for one of the country’s largest privately held companies. As a leader, I coach and counsel managers in conducting store reviews via compliance-walks with store personnel to ensure merchandising and cleanliness are to standards. In addition to managing the P&L, I implement strategies.

I provided consulting for corporate executives of small and mid-sized start-up corporations in the areas of business planning, marketing plan development and infrastructure. I reviewed financial statements, evaluated competitive markets and analyzed business practices. My expert analysis led to the development of new business models.HIGHLIGHTS✯ Opened and.

In this position, I provided consultation to corporate executives and board members of large, small and mid-sized corporations and non-profit organizations. While directing client engagements, I delivered improvements for clients in the areas of processes, operational efficiency, direct marketing, branding, retention and outsourcing.HIGHLIGHTS✯ Developed a.

Mclean, VA, US

I provided leadership for an organization consisting of Group Managers (former Vice-Presidents, Big-4 Consulting Partners, etc.), Senior Managers, Managers, Senior Analysts, and Business/IT/Operations Analysts. With operational and technical oversight of all internal and outsourced call centers nationwide, I provided strategic direction across six national.

Newark, New Jersey, US

In this role, I provided leadership to two Vice President and several Director level personnel in guiding operational and technology strategy for call centers across all lines of business, which included budgeting, scorecards, process re-engineering, corporate architecture and workflow redesign and organizational design / consolidation. I orchestrated the.

Boston, MA, US

In this role, I managed an organization accountable for the planning, implementation and administration of voice and data technologies in a 7x24 virtual call center operation. I oversaw the delivery of more than 100 million calls annually to more than 2500 representatives and 47 IVRs in four geographic regions utilizing the most advanced and latest call.

In this role, I provided leadership to managers and staff at two independent restaurants.HIGHLIGHTS✯ Improved marketing and various aspects of operations which resulted in a 15% increase in profitability.✯ Designed, built and operated a second restaurant.