David Belshaw Email & Phone Number

Phoenix, AZ, US

San Francisco, California, United States

-Led the Event Experiences department intern and guided them through the inner workings of the department and organization-Coordinated the issuance of Team Member Corrective Actions on both a quarterly and weekly basis for any attendance related infractions -Oversaw the complete overhaul of the scheduling and timekeeping system for 500+ Team Members

San Francisco, California, United States

-Scheduled and oversaw the time and attendance needs of over 500 part-time Team Members for sold-out NBA games and concerts at Chase Center-Processed and approved timecards for payroll in a timely and efficient manner on a bi-weekly basis-Corresponded by phone and email in a professional and concise manner with part-time and full-time Team Members.

San Francisco, California

-Prepared the arena prior to each event by conducting a number of opening tasks such as organizing and placing premium area wristbands, assigning radios, placing ADA wheelchairs, preparing guest service kiosks etc.-Supervised between 10-30 team members in various areas throughout the arena during concerts and games-Responsible for guest safety, reporting.

San Francisco, California

-Assisted Arena Operations and Guest Experience Management with over 30 arena setups, guest service opportunities, and promotional giveaway distributions on gamedays at Oracle Arena and Chase Center -Provided optimal guest experience with various departments (Basketball Operations, Partners/Investors, Events)

San Jose, California, United States

- Acting as a frontline representative to assist with guests and staff as they enter the stadium- Providing fans with guidance on how to navigate the stadium, ensuring safety of staff and guests, and communicating stadium policies to guests

Oakland, California

-Oversaw guest services and ticketing issues for the premium seating area of the stadium (The Grove)-Assisted with premium guest giveaways as well as on-field activations post-game such as autograph signings-Operated Will Call for the club while also troubleshooting ticketing issues within the Oakland Roots mobile application -Utilized ProVenue ticketing.

Oakland, California

-Led and supervised staff during gameday setup and breakdown of various facets of Laney College Field-Monitored and controlled ingress and egress of sellout crowds of over 5,500 while also addressing ticketing issues

Oakland, California

-Coordinated on-field, gameday entertainment including the national anthem, flag unveiling, and half-time show -Developed rapport with season ticket holders and coworkers in a fast-paced environment during the 2018 season

San Rafael, CA

-Coordinated setup and breakdown for over 40 games and was responsible for team’s storage and inventory -Helped head of Stadium Ops with guest services, staff management, delivery acceptance, stadium atmosphere, etc.

Online

-Successfully promoted SORTalk’s website, application, and various interactive features-Gained an understanding of sports in relation to social media for the mobile app -Created unique and original content daily in an independent environment

Rohnert Park, CA

-Received and successfully implemented classroom and field training on sales presentation, closing the sale, and lead development while making $3,000 worth of sales in first month -Developed telephone appointment setting and sales abilities while perfecting time management

Master Of Arts - Ma, Sport Management, 3.74 Gpa

Bachelor Of Arts - Ba, History, 3.82 Gpa

Activities and Societies: Magna Cum Laude, Dean’s List