Manage team to design, implement and support network and server infrastructure for standard and proprietary software platforms. Server environment made up of Microsoft server 2012 r2, Linux Ubuntu and AWS Linux in a combination of physical data center hardware and virtual servers in the AWS cloud, both platforms connected via VPN. Amazon cloud services include Ec2, S3, Route 53, and VPC. Data center network environment made up of Cisco Meraki firewalls and switches. Responsible for migration, and continued support, of Exchange 2013 to Office 365 Exchange Online for 350 users. Duties also include implementing and supporting network monitoring via Nagios. Implemented, monitor and support all backups to Dell Appassure in data center. Data is backed up locally and from AWS via VPN connectivity.

We sell hemp derived edible and topical products including CBD, delta 8 and delta 9.

Provide delivery of IT services including engineering, implementation and support. The layered services include networking (WAN, LAN, wireless), network security (firewalls, 802.1x, virus protection), virtual environments (VMware, Hyper-V), Microsoft and Linux server and desktop platforms. Manage accounts and spool resources necessary to facilitate alignment of customer expectations and provisioned services. Implement cloud based network monitoring solution of customer base, internal and external.

Designed and managed IT infrastructure and services for data backup and disaster recovery solutions. Platforms include Cisco, Sonicwall, PFsense, Windows, ESX and Linux. Implemented Nagios network management system, provide proactive system and network monitoring in support of data protection applications. Provide account management for high level customer base. Network WAN connectivity involves Metro Ethernet, T1, VPN. Worked with team to implement and support private cloud VMware environment and Amazon EC2 Cloud based platform.Manage customer support team with 24/7 helpdesk services. Provided weekly metric reports to the executive team. Intergraded Salesforce as corporate standard CRM tool.

Implemented core LAN upgrade, migration from legacy Cisco equipment to Cisco 6509 core switches and 4510R server aggregation switches. Migration of over two hundred servers supporting all core banking applications to a new robust and redundant network infrastructure. Additional projects include WAN designs and upgrades involving BGP, OSPF and EIGRP routing protocols. Implement and support VPN tunneling using IPSEC on a Cisco 3060 concentrator platform. Provided direct customer support to financial intuitions for Check21 process. Provided design implementation and support of high-availability load-balancing environment using F5 BigIP and Foundry ServerIrons. Supported operations for enterprise LAN/WAN multi-protocol network.

Managed IT operations Memphis logistics facilities supporting HPUX, AIX, WinNT/2000, and Cisco technology. Through direct communication with the external customer, was responsible for the design, implementation and support of the IT infrastructure required to fulfill production contracts with clients, including: Motorola, Sony Ericsson, Apple, Palm, 2Wire, Sierra Wireless and HP.

Designed and implemented multi-layered switching and WAN protocol networks in support of e-commerce business applications. Responsible for administering network security including intrusion prevention, vendor access through encrypted tunnels, PIX firewall configuration, employee access through dial-up and VPN.

Responsible for providing technical expertise and second level support for the Network Management and Operations Center. Routed protocols included TCP/IP, IPX and SNA via DLSW. Network protocols involved x.25, Frame Relay, ISDN and HDLC, with IDNX and DPN backbone nodes. Routing protocols include IGRP, EIGRP, BGP and RIP. Implemented router and network engineering changes. Provided documentation of network diagrams and troubleshooting procedures. Designed and implemented security extended access-list for vendor connections. Interface with vendors concerning operational issues and contractual agreements. Systems Administrator for HP Openview, CiscoWorks and Visual Uptime. Platforms included UNIX (Solaris and HP) and Windows NT. Project leadership involved converting 1000 locations from an HDLC/SNA architecture, to a FrameRelay/TCP/IP design as well as implementing Cisco router/switch operational support.

Certified, calibrated and repaired instrumentation/measurement electronic equipment including FM and PCM processors. Involved troubleshooting analog and digital communications circuitry to component level

Provided maintenance and troubleshooting on ECM radar systems involving analog, digital and RF communications circuitry. Achieved certification as a Quality Assurance inspector.