David Berko Email & Phone Number

Washington, Dc, Us

Cambridge, Ma, Us

Led Medical Affairs through the launch of ZURZUVAE, working closely with leadership to provide the tools, technology, and thought leadership to effectively manage data and insights between Sage and our alliance partner to track KPIs and other core metrics. Worked closely with Commercial Operations (CRM), Medical Affairs and Regulatory (Vault), and Commercial Learning to stand-up, adjust, and enhance key, critical applications to ensure a successful and sustainable product launch.

Cambridge, Ma, Us

Working on the Digital & Enterprise Capabilities team (previously IT), I work to support internal stakeholders who are primarily based in the Regulatory, Commercial, Medical, and Medical Affairs areas of the business to ensure applications, processes, directions, and strategies are supporting their needs and we are leveraging them to the extent that we're maximizing application utility and extensibility.I am the 'application owner' or Product Strategist between my internal business partners and vendors and managed service partners. Striving to advance application utilization, adoption, and best-of-breed processes is a key component of my daily work at Sage. Primary responsibilities include leading and managing the following applications and programs:- Program lead for Enterprise-wide Funding and Giving (Sponsorships, Grants, IIR/IIS, Collaborative Research) application and program by Anaqua/ideaPoint- Lead the Medical Affairs Publication management application (PubStrat and PubStrat MAX)- Representing the IT team in the capacity of "medical lead" for a product launch (ZURZUVAE) working on tools, technologies, platforms, budgets, and strategies- Lead the application, use, and strategy for Veeva Vault (MedComms and PromoMats) use at Sage and in collaboration with Biogen, working closely with all stakeholders- Providing oversight and strategic guidance for applications supporting activities such as: - Physician social listening - Medical Affairs lead on slide deck/presentation management tools - Medical and Omnichannel applications and strategy across the organization - On-demand presentation tools for Medical Science Liaisons (MSLs) - Defining the strategic path and application to support Medical Information request support and fulfillment

Chicago, Il, Us

Founded in 2007 by former Salesforce employees, our mission is to combine best-in-class cloud technology and strategic partnerships to build software solutions that connect people to cures and elevate the global healthcare industry.Strategically guide and work with clients to ensure the health and efficacy of their software and technology landscape, while providing best-of-breed guidance on the use of applications. Working with organizational leaders, I build lasting relationships and trusting partnerships as a partner in mutual success. Primary applications that I manage include Veeva CRM, Veeva Vault, Salesforce, integrations, and other applications in my client's technology landscape.Specialties: Strategy and Operations, Customer Success Management, Marketing Technology Solutions, Client Relationship Management, Marketing, Training and Development, Client Retention, Sales Support, Production Coordination, Project Management, experienced in the Veeva CRM and Veeva Vault suite of applications.

Pleasanton, Ca, Us

I participated in full software development life cycle (SDLC) engagements involving Veeva CRM, Veeva Vault and third-party solutions. I have had the opportunity to run projects alone as well as be a part of both large and small project teams, depending on the size and scope of client engagements. The roles vary as well, from solution architect to project manager to configuration analyst, depending on needs.Since 2017, I managed approximately 2 dozen customers, large and small, across North America in a consultative, product-centric, success-driven capacity ensuring the Vault product features meet business needs, increase user adoption, are compliant, and provide a positive investment return.Between 2015 and early 2017, I was a Program Manager in the Veeva Agency Program. I was responsible for the oversight and related direction of approximately 40 alliance/vendor partners - creative, strategic, and marketing agencies developing multichannel content for Veeva customers (CLM and Approved Email). I helped develop tools and strategies to enable partners to evangelize the Veeva Commercial Cloud products for shared customers.Experienced with the Multichannel Product Suite as well as the Closed Loop Marketing (CLM) module for the Veeva Commercial Cloud (CRM + Vault).Certified Veeva Administrator, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019Applications and Modules: Veeva CRM, iRep, Veeva Vault, Approved Email, Engage, CoBrowse, CDN

Principal and Managing Director of a small, full-service Management Consulting firm serving small and mid-size organizations in areas such as CRM, software and sales automation, information analysis, sales operations, business transformation, digital services (advertising, promotions, web design and development, branding and placement, etc.), SaaS (Software as a Service), client management, customer success, financial analysis and audit support, technology/security analysis and recommendations (physical security and data security).As the Managing Director, I was responsible for lead generation, client acquisition, client retention, billings, renewals, support, maintenance and overall client success. Focused on the success of my clients, I engaged with client partners where mutual success could be achieved and quantified.

Us

Responsible for the satisfaction and proactive identification of challenges or obstacles in client implementations and client solutions. Was responsible for the Eastern Region, my book of business covered multiple, complex clients. I worked cross functionally within the Nationwide Better Health organization to ensure accurate and timely delivery of products and solutions. Client retention, benefit consulting, client satisfaction, consultative selling, solution development, cross selling and up-selling within clients and within my account team were core aspects of my position at NBH.

Us

Was responsible for the development and oversight of product development for the vision products offered to the market. Managed multiple projects for the organization, implemented new key initiatives and worked closely with the senior leadership team to drive change and direction within the organization.

Milwaukee, Wisconsin, Us

Led cross-functional teams (operations, development, technology, investment, banking, print vendor, credit management, card services, customer service) in the design, development and implementation of Consumer Directed Healthcare (CDH) plans for large commercial health insurance companies (Blue Cross and Blue Shield plans, etc.) across the United States. Worked closely with executive health plan (customer) management and internal company executives to further define and refine service and delivery approaches. Was responsible for client satisfaction, retention and cross-selling.

Baltimore, Md, Us

Product Development - led three different initiatives within the CareFirst organization in my four year tenure with the organization. Launched small group (2-50 employee) market initiatives to comply with state and federal legislation; managed the organizations dental and vision product development and product management strategies, including launching a national dental network; and finally developed a complete Consumer Directed Healthcare (CDH) portfolio solution for Blue Cross and Blue Shield of Delaware and CareFirst BlueCross BlueShield.

Responsibilities included managing a Siebel CRM (Call Center and Sales) team accountable for providing pre-sales and on-going support for 8-10 CRM/SFA/Call Center enterprise clients across the country. I managed both the internal team as well as the client/solution. Working closely with Sales Engineers and Sales Executives, I would participate in client sales initiatives to represent the Client Services (Professional services) organization and demonstrating the product to uncover customer needs. I also managed a support team of 4 individuals, providing 24x7 support to my direct clients.

Stockholm, Se

As Manager, Marketing and Sales Operations, I was responsible for the identification and implementation (to include end-user training) of a new Sales Force Automation (SFA) application for the North American sales force. I worked closely with peers in Germany and Sweden on the identification of appropriate software components and development; and I was instrumental in the training of all 150+ NA sales reps. I managed budget and had oversight of the successful implementation - and results - of the newly installed application. After year one, the organization saw a ~9%+ increase in sales productivity, attributed to adoption of the new application.

Boston, Ma, Us

Worked with GE to build and support a Fortune 20 company with their Sales Force Automation (SFA) project across their 3,000+ North American sales representative implementation. Led client interfacing activities as well as help desk and support management.Also supported other clients with their SFA/CRM applications in both a Professional Services and Client Support capacity, as needed.

Master Of Science (Ms), Information Technology

Bachelor Of Arts (Ba), Geography And Cartography