Drove 100%+ CAGR on customer base through strategy, analytics and product growth• Set product strategy and roadmap grounded in market analysis, competitive research andcustomer-centric focus on needs of cybersecurity operations (SOC) teams• Led pricing strategy for new product suite in context of packaging redesign: better fitchannel sales process, provided upsell opportunities, drove rapid adoption by Sales team• Enabled deal margin visibility to drive profitability via financial analysis and framework• Ran planning process improvement for R&D and Product orgs shift to Scaled Agile• Managed several Product Managers to effective launch of new product features, services

Scaled Cybereason’s product’s SaaS infrastructure and management console to supportdeployments at Fortune 100 companies with 500K+ endpoints

• Led innovation team, conducting 50+ usability interviews and other market analysis to identifyoptions for new tablet app to solve customer need; solution could generate 1M+ new users• Launched iterative test websites, paid search campaigns, and social media pages• Team won "Most Innovative Project" at Adobe San Francisco Intern Expo

• Overhauled company-wide A/B test program to support business model transformation• Supervised company-wide A/B testing in 29 countries for weekly release cycle• Developed and taught large-group and video trainings on subjects such as SQL and data sources• Designed an internal reporting tool to measure website A/B test results and revenue performance

• Drove $50 MM in revenue via 79 e-commerce improvements and new personalization modules• Led college internship program, redesigning training, development, and feedback processes

• Coached Paid Search team in China to achieve 100% growth in Baidu paid traffic• Generated $9.5 MM in incremental revenue by localizing landing pages across 30 markets• Facilitated exchange with Beijing office of strategies and Paid Search optimization technology

• Increased Paid Search bid optimization speeds in China by 700% with custom Ruby scripts• Developed a new user engagement visualization method during placement on Usability team

• Wrote press releases and weekly e-newsletter, merged local statistics and registry with national database.

• Assessed web development needs through research and consultation with PEMA Director and staff• Designed and developed new website (www.readyprov.com) to fit their vision and incorporate desired elements used by other emergency management agencies• Coordinated with Providence city programmer to implement site