David Bernadin Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

The Deployment Specialist will act as an escalation point within the Deployment Services team for Service Desk or Deployment Specialist l require higher level technical or deployment related expertise and input. This may include but is not limited to the running of diagnostic programs, determining and implementing solutions within the Deployment Services Scope of Support as well as mentoring and assisting others on the team. A Deployment Specialist will also take part in large scale workstation imaging, configurations, and deployments at client sites. They will also be the main escalation point from the service desk for any workstation hardware issues and process warranty claims. The Deployment Specialist will perform base configuration of network equipment such as network switches, access points and firewalls along with other hardware that the project team deploys. They will also be responsible for completing all related tasks associated with the Deployment Specialist l role along with coordinating vendors for warranty and repair claims and the added responsibility of achieving and maintaining certification as a Lenovo Certified Repair Technician (based on need).

Atlanta Metropolitan Area

Buford, Georgia

Buford, Georgia

Port St. Lucie, Florida

Answered an average of 50 calls per day by addressing patient inquiries and solving problems. Filed Paperwork and organized computer based information. Handled medical insurance co-payments. Responds to patients’, prospective patients, and visitor inquiries in a courteous manner. Answered the phone while maintaining polite proper telephone etiquette.

Bachelor Of Science - Bs, Information Technology

Associate'S Degree, Computer Science