Coordination and direction of the national Logistics Department team (14 Spanish delegations) and international (Spain, Germany, Chile, Bolivia, China, Peru, Vietnam, USA, KSA…)Definition and implementation of action plans related to logistics. Establish objectives to meet in the short, medium and long term. Direct the logistics flow: Reception, storage, preparation, dispatch, management of stocks and inventories.Design and implement service quality processes and policies: preventive actions, corrective actions, non-conformities.Detect areas of improvement within the logistics chain and propose and implement improvement actions. improvement in the land distribution network in the national delegations.Implement and ensure an optimization policy, both for human resources and materials, with the aim of improving productivity.Preparation, monitoring and budget control of the operations department. Control of costs. Advice on traffic and logistics.Carry out continuous monitoring of the quality of deliveries, alerting about deviations that may affect the execution of the project.In coordination with the purchasing and stock planning department, define the purchasing strategies.

Ensure company’s operations and its brokers in Europe offices (UK, NL and ES) adhere to Global and Local Trade Compliance regulations and risk assessments. Support the development and implementation of new trade regulations processes in the region of Europe, drive the improvement initiatives and conduct training sessions to the customers, sales, and broker operational teams. Keep relations and solve any issues with customs authorities and coordinate the proper product customs classification (HTS Codes, ECCN, etc) and global harmonization. Support develop and manage the regional compliance manuals, policies, procedures and training documentation for any country or activity at Europe. Lead all representation and responsibility in front of customs authorities and with AEO license. Manage customs activities for all European broker agencies and customers. Ensure customs platform and software accomplish with Trade Compliance, local controls and inspections or regulations. Implement improvement measures and keep KPI registers to ensure trade compliance and customs declarations are made according to law with less cost and time. Support all logistics and transport activities are accordingly law and applies correct VAT and duties.

Head for Global Trade Compliance, Customs broker agency, Import, Export and warehouse operations related e-commerce (B2B; B2C; B2B2C ; temporary storage warehouse) from China to South Europe (Spain, Portugal and Italy) at Cainiao. Data analyst. Operational improvement and cost efficiency (terminal/transport, warehousing and customs clearance). Define and create distribution routes. Select and negotiate with main suppliers/3PL and Spanish authorities (AEAT)

Head of Transport and Customs for 3M at Spain and Portugal. Responsible for the operational process ensuring factory and customers are correctly delivered, keeping service level agreed, on time, efficiently and at best cost. Responsible for the transport’s cost control , negotiating tenders with transport suppliers (3PL and carriers) and controlling any deviation, rentability getting on time service. Measuring and controlling KPI for ensure best supplier’s service. Responsible for the ADT (Temporary storage warehouse) managing customs clearance for all import-export operations. Stay alert for the changes of local regulations and business models.

Responsible for manage warehousing (20.000 pallets capacity) and distribution services for Spain and Portugal at Groupe SEB (Krupps, Rowenta, Moulinex, Tefal, WMF…), world leader in small domestic equipment (3 million sales at Spain/Portugal). Main customers: Amazon, Worten, Auchan, El Corte Ingles, Mediamarkt, Alcampo. Integration of merged companies and products on the group (WMF). Reverse logistics responsible. Launch e-commerce fulfillment and distribution for Iberia.

Responsible of logistics department for Huawei Technologies including international transport, warehousing and national deliveries. Design logistics process to reduce freight cost and stocks. Search for the best supply chain optimization. Negotiate freight rates with logistics providers. Support the development of supply agreements and services including the effective completion of all necessary contract, compliance and risk assessment activities (air/sea/road/warehousing/customs). Ensure with suppliers that Huawei needs and growth are covered at SpainNegotiate international logistic contract and tenders. Manage a favorable commercial relationship with customer that will promote customer satisfaction, business growth and profitability. Provide effective leadership to supply chain personnel to ensure the organization delivers efficient and timely supply chain solutions and services. Responsible of the Customer Service team ensuring potential supply issues are identified and mitigated in a proactive and timely manner. Develops close collaborative relationships between the warehouse and customer services to ensure free flow of information and intelligence between both parties. Ensures seamless interfaces between the operations teams, warehousing and Distribution to deliver customer service excellence to both internal and paying customers. Responsible for: Delivery service levels, on-time delivery, lead times, optimization, and logistic suppliers service levels. Oversee all shipping/ receiving, warehouse and distribution operations at each site. Responsible for ensuring all activities in these areas are in compliance with applicable safety, quality and customs procedures. Apply Six Sigma and Kaizen methodologies to improve supply chain of customer

Manager for groups of up to 7-10Oversee day-to-day operations. Accomplish with all the export maritime process and regulations.Ensure Sea Export operations and processes are carried out in accordance to Company’s standards and objectives. Oversees the process and quality service level to meet required specifications.Ensure that all documentation and assignments are carried out in a timely manner (customs, licenses, bill of ladings …)Ensure that such shipping details as export licensing, product routing, shipping, packing as well as customs declarations are organized well.Knowledge of port and custom regulations, export administration as well as the international laws.Business Process Improvement using Lean Six Sigma Develop new customers and create new sales from existing customers. Driving key customer / strategic sales at commercial and operative levels. Attendance at global events in the fields of customer’s meetings, seafood and shipping fairs, product campaigns, etcCreation, planning and implementation of specific product campaigns (plums, oranges, potatoes etc)Provide advisory services and hand-tailored solutions for each customer. Revise and improve process in order to reduce costs and offer best quality service.Negotiate with prospects, client manage and develop new business globally.Solve incidences and customer claims. Ensure correct invoice and collection of paymentsResponsible of team (7 people) and focus on accomplish established objectives (volume, benefits, internal KPIs …)Achievements:Increase of 30% of volume and revenoue amount on 2011, and department’s productivity on 25% . Improvement on results on customer satisfaction survey.Creation of 2 big new customers AMC Group (2000 cntrs/ 5 M Eur) and Cornelis Vrolijk (2100 cntrs / 5.2 M Eur)

Manager for groups of up to 8 Oversee day-to-day operations Ensure Sea Export operations and processes are carried out in accordance to Company’s objectives Analyze performance levels and implement effective solutions for improvement and manage customer service team to maximize profitability. Ensure that all documentation and assignments are carried out in a timely manner Evaluate, monitor and improve operations procedures.Ensure that such shipping details as export licensing, product routing, shipping, packing as well as customs declarations are organized well. Knowledge of port and custom regulations, export administration as well as the international lawsMaintain the relationship with current customers. Key accounts locally managed and volumes increased (Acerinox, Interquisa y Repsol). Develop new business and create new sales from existing customers Customer service support, keeping them informed regarding our services. Dealing with customer claims, sales enquires, new business development. Responsible of my team (6 people) and focus on accomplish established objectives (volume, benefits, internal KPIs …)

Export maritime customer service Ensure proper documentation to meet export compliance requirements Pre-alert destination agent with complete shipment detailsObtain spot rates at the time of exportObtain payables for all export shipmentsObtain consignment details from appropriate foreign agents for return exportsComplete on-site document pouch for each show, as instructedPre-alert agents/vendors of shipmentsPre-alert stations/vendors of returning shipmentsTrace movement of cargo confirming movement and arrival Assist in resolving freight problems with cargo (non moving cargo, lost cargo)Follow-up with port agents, operations department and customs for load list creationAlert management to potential revenue loss from service failurePrepare accurate cost estimatesCoordinate pick-ups and deliveries through forwarders and customersCoordinate/follow-up on all export documentation requirementsBooking/tracking/tracing of all export shipmentsProvide export instructions and consignment details to U.S. agentsProvide Customer Service to all clients (external and internal)Provide cost estimates for shipping as requestedLiaise with onsite personnel and agents for shipmentsRespond to all questions by the end of the business dayEnsure flow of communication to Operations Manager and applicable sales teamAdministration:Data entry for all export shipmentsCoordinate paperwork from clientsKeep neat and accurate files per Company guidelinesParticipate in procedure updates

Responsible of purchase raw materials, supply control, planning stuffing schedules at warehouse and internal accounting