Experienced Information Technology Support Analyst with a diverse background in providing technical assistance and support across various industries, including managed services, consulting, manufacturing, automotive, law and healthcare. Skilled in ITIL practices, Active Directory, Windows Server, and technical issue resolution. Diploma in Information Technology (General) from Upskilled and dual Certificate IV qualifications in Information Technology Technical Support and Network Management from Holmesglen and ATC Training Australasia. Passionate about leveraging my expertise to drive organizational success and contribute to digital transformation initiatives. Open to new opportunities and networking connections in the IT industry.
Listed skills include Active Directory, Exchange 2008 And 2010, and Technical Support.