Transport DX operates in the field of specialized freight transport, mainly in the electrical field, in the greater Montreal area. As Director of Operations, my main responsibility is to ensure the smooth running of daily operations and the supervision of the various teams on the field. I am responsible for complying with the standards and regulations (CNESST, CTQ, Law 430, etc.) which govern the field of transport and distribution of goods. Spread over 3 shifts, I take care of the requests of… Show more Transport DX operates in the field of specialized freight transport, mainly in the electrical field, in the greater Montreal area. As Director of Operations, my main responsibility is to ensure the smooth running of daily operations and the supervision of the various teams on the field. I am responsible for complying with the standards and regulations (CNESST, CTQ, Law 430, etc.) which govern the field of transport and distribution of goods. Spread over 3 shifts, I take care of the requests of more than thirty employees in terms of human resources, logistics and human needs. I am also responsible for the maintenance of the vehicles in our fleet. I am the resource person through whom issues must go (and ideally be resolved) before they escalate to the president. Show less

Same responsibilities as the previous position but now at the level of the company not only sales (minus the marketing aspect where my task is limited to coordination); development of solutions, tools and procedures for the various departments of the company; ERP redesign, logistics procedures and responsible for sales and support of “cloud” products (eg Adobe, Microsoft 365, etc.)

While retaining my responsibilities in purchasing, inventories, relations with manufacturers and RMA. Responsible for the development of internal processes at the level of the sales team; writing of procedures, revision of processes, development of new products / solutions. In addition to marketing responsibilities such as: setting up marketing campaigns in print, web, promotional events, social media management, graphic design, website redesign and more.

First line of customer contact. Responsible for returns, both customers and manufacturers. Responsible for purchasing and maintaining inventory. Cart optimization, negotiations with distributors and manufacturers, order tracking, transport monitoring, license and warranty renewals, management of partner and manufacturing agreements, physical and accounting receipts.

Responsible for training new employees and managing inventory. Achievement of all my sales targets and, more often than not, TOP5 of sellers in the region. (Greater Montreal)

“Rigging”, “Skinning” et animation sur 3DS Max

Management of delinquent accounts level II (Escalation). Risk assessment and payment agreement. Follow up on compliance with the agreements made. Must act with diplomacy, but firmness.