Corporate and Commercial general insurance broker

Driving the implementation of sales and growth strategies for the team; Collating market and competitor intelligence for consideration when developing strategy;Developing and executing the strategic account plans incorporating marketing plans;Initiating, facilitating and capitalising on change and innovations, such as new technologies and customer relationship management processes and tools;Encouraging technical expertise and development across all teams;Establishing and… Show more Driving the implementation of sales and growth strategies for the team; Collating market and competitor intelligence for consideration when developing strategy;Developing and executing the strategic account plans incorporating marketing plans;Initiating, facilitating and capitalising on change and innovations, such as new technologies and customer relationship management processes and tools;Encouraging technical expertise and development across all teams;Establishing and developing relationships and promoting company image at a senior level with key customers, internal and external stakeholders;Representing QBE’s interests, as requested, with internal and external groups, and through participation in industry forums and corporate activity;Providing leadership and direction to ensure key account management plans are monitored/maintained; Reviewing existing portfolios and recommend strategies for increased growth and/or portfolio correction;The effective servicing and development of the existing client base and growth of new business; andActively participating and taking a lead role in portfolio reviews, such as price reviewsImplement and manage delivery of the Claims Initiatives by the CRMs to Intermediary Partners.Embed claims vision, values and strategy to ensure alignment with the team.Meet with internal stakeholders/Distribution to share and align claims strategy, knowledge and development opportunities Contribute to the development and enhancement of processes and procedures to improve claims deliveryFoster and establish relationships with key internal and external stakeholders that promote and enhance brand and claims service offerings.Key member of CAT team taskforce and response Show less

Leadership, management and mentor the South East Queensland underwriting team for achievement of service and operational targets.Developing local underwriting strategies that compliment national underwriting requirements and successfully embed both internally and externally.In conjunction with product, involvement with reviews, audit and compliance across portfolios to ensure effective policies, protocols, guidelines and audit requirements are upheld.Lead and influence collaboration… Show more Leadership, management and mentor the South East Queensland underwriting team for achievement of service and operational targets.Developing local underwriting strategies that compliment national underwriting requirements and successfully embed both internally and externally.In conjunction with product, involvement with reviews, audit and compliance across portfolios to ensure effective policies, protocols, guidelines and audit requirements are upheld.Lead and influence collaboration between underwriting and sales for mutual customer outcomes.Resource management, inclusive of team culture, encouragement and promotion of training and personal development to gain increased technical expertise.Establishing and developing relationships and promoting company image at a senior level with key customers, internal and external stakeholders;Representing QBE’s interests, as requested, with internal and external groups, and through participation in industry forums and corporate activity;The effective servicing and development of the existing client base with Sales and Distribution to execute both new business and retention strategies. Show less