David Carter, Mha Email & Phone Number

• Manage Compliance program, audits, training, and initiatives of 100+ centers throughout the country• Oversee Divisional Management Team to empower our ClearChoice centers through collaboration, education, and practical guidance• Conduct Compliance and Health Care Financing investigations, partnering with internal teams and external lenders to investigate healthcare fraud, drug diversion, regulatory violations, and HR concerns• Oversaw the launch, go-live initiatives, and training programs for 17 newly opened centers from 2019-2021• Train and manage New Center Opening Team and Clinical Affairs members to provide support during launch and go-live• Liaison between ClearChoice and Federal regulatory agencies (OSHA, CDC, DEA, FDA, ADA) as well as state and local government, regulatory agencies, and oversight departments• Oversee due diligence and licensure check for all new providers, as well as site-specific licensure for operational compliance (sedation, radiation, business, and healthcare establishment)• Lead monthly strategy meetings with Division Executive Teams and Regional Leadership Teams focused on compliance strategy, planning, and implementation in addition to cross-functional operational concerns• Provide comprehensive Center Wellness Visit audits including regulatory requirements, safety inspections, and Compliance initiatives• Improved Compliance and quality metrics network-wide, including dental waterline safety (95%, up from 80% in 2019) and spore testing (92%, up from 78% in 2019)• Developed Radiation Safety Program, Respiratory Fit Testing Protocols, Wellness Visit Audit Questionnaire, and Infection Control Bootcamp

Oversee Divisional Management Team to empower our ClearChoice centers through collaboration, education, and practical guidance.

Greater Nashville Area, Tn

• Manage Compliance program, audits, training, and initiatives of 34 Eastern Division ClearChoice Dental Implant Centers• Oversaw and implemented launch, go-live initiatives, and training programs for 17 newly-opened centers 2019-2021. Train and manage New Center Opening Team and Clinical Affairs members to provide expert support during launch and go-live. • Manage Division business with Federal (OSHA, DEA, FDA, ADA) regulatory agencies as well as state and local government, regulatory agencies, and oversight departments• Manage due diligence and licensure check for all new providers, as well as site-specific licensure for operational compliance (sedation, business, and healthcare establishment)• Lead monthly strategy meetings with Division Executive Team and Regional Leadership Teams focused on compliance strategy, planning, and implementation in addition to cross-functional operational concerns• Provide comprehensive Center Wellness Visit audits including regulatory requirements, safety inspections, and Compliance initiatives. Complete network-wide visit schedule every 18-24 months• Improved Compliance and quality metrics network-wide, including dental waterline safety (95%, up from 80% in 2019) and spore testing (88%, up from 78% in 2019)• Developed Radiation Safety Program, Respiratory Fit Testing Protocols, Wellness Visit Audit Questionnaire, and Infection Control Bootcamp • Serve on Executive COVID-19 Planning Committee and provide state-by-state and local regulatory guidance for more than 30 states and 60 localities

Brentwood, Tn

• Manage Ethics & Compliance program, initiatives, and cases of 500+ practices in Physician Services National Group, Hospital Based Practices, and Central Services• Oversee implementation of compliance program, investigations, and reporting of National Group, Hospital-Based Practices, and Central Services Lines of Business• Improved case management and investigations for Ethics & Compliance, Privacy, Security, Human Resources, and Internal Compliance Reporting incidents, resulting in a 34% reduction in turnaround times. • Lead Provider Outside Activity Review cycle, an annual review process of all physician and mid-level provder potential conflicts of interest. Manage system used by entire organization.• Manage system-wide ADA compliance initiative of interpretation methods and services throughout all Physician Services Group practices, increasing usage by 65%.

Roanoke, Virginia Area

Carilion Clinic is a not–for–profit health care organization based in Roanoke, Va. Through its comprehensive network of seven hospitals and more than 220 primary and specialty physician practice sites, Carilion provides quality care for nearly 1 million Virginians. Carilion employs 650 physicians in more than 70 specialties and has a total yearly net revenue of $1.5 billion.• Responsible for strategic market assessment to determine key business endeavors that lead to the growth of Carilion Clinic’s Eastern Region.• Developing strategies to structure management and resources for new market operations including physician recruitment, practice acquisition, and specialty care offerings.

Roanoke, Virginia Area

Carilion Clinic is a not–for–profit health care organization based in Roanoke, Va. Through its comprehensive network of seven hospitals and more than 220 primary and specialty physician practice sites, Carilion provides quality care for nearly 1 million Virginians. Carilion employs 650 physicians in more than 70 specialties and has a total yearly net revenue of $1.5 billion.• Led business development, proposal, and implementation of centralized pre-authorization and forms team, resulting in alleviation of practice responsibilities and net income gain of $250,000. Managed team from on-boarding and training through pilot period and into expansion.• Assumed leadership responsibility for a dormant Emergency Services project to improve imaging services in largest Carilion hospital. Restructured project design and personnel to involve hospital leadership and multinational team. • Developed Stark Law checklist and training materials to aid in the education of compliance related to recruitment and credentialing for organization’s executives and hiring managers.• Planned and facilitated relocation of nine specialty practices into new “Institute for Orthopaedics and Neurosciences” medical center. Coordinated with multi-disciplinary team through three month planning process and led on-site logistics throughout move.• Developed capital outlay plan and proposal for Family and Community Medicine Department.

HCA Physician Services is comprised of over 600 locally managed practices which employ approximately 11,500 staff including approximately 3,000 physicians and advanced practice providers in outpatient settings.• Led customer service initiative and audit to improve patient interaction. Created interaction rubric to evaluate employees and interactions. Worked with Area Practice Managers to develop feedback and training methods. Six month exercise resulted in satisfaction score improvements of 20% and lowest number of service complaints.• Conducted efficiency study leading to planning and implementation of centralized pre-authorization and referral center. Responsible for budget planning, analysis, and impact reports.• Analyzed financial information regarding overtime pay to transition to an employee float pool, reducing staff expenditures and decreasing employee no-shows.• Served on Employee Advisory Committee, meeting with other market employees to discuss concerns, implement new policies, and develop practice and employee recognition programs to boost morale and job satisfaction scores.

• Strengthened company, expanding from three clients to over 40 in seven years• Managed customer accounts, marketing efforts, and business expenses

Master'S Degree, Healthcare Administration

Bachelor Of Science, Public Relations

Activities and Societies: Kappa Sigma, Ambassador Scholars, Student Disciplinary Board, IFC Judiciary Board, Phi Eta Sigma