David Burkett work email
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David Burkett personal email
Dynamic Customer Success Manager who is a strategic advisor to clients to ensure that they are very successful while realizing the full value of their software investment.
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Enterprise Customer Success ManagerSapRichmond, Va, Us -
Enterprise Customer Success PartnerSap 2017 - PresentWalldorf, Bw, DeManage larger more complex accounts by engaging proactively and continuously to drive mutual success.• Achieve business outcomes by engaging as a trusted advisor to the customer’s senior executives, engaging with each LoB senior executive with each stage of the customer’s transformation.• Devise goal-based Outcome Success Plans that consider customer’s business challenges/goals and map solutions for these to the appropriate program features.
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Customer Success ManagerOracle 2015 - 2017Austin, Texas, UsManaged accounts to achieve individual annual targets for renewing contracts and work closely with sales to enable further adoption and upsell of Oracle products within accounts.• The main point of contact to the customer from product sale through the life of the license.• Presented the Oracle value proposition as well as product features and functions to audiences ranging from Senior Executives to technical stakeholders.• Facilitated relationships across various client teams, departments and partners to further strengthen Oracle’s partnership with clients.• Became an expert on the client's ERP strategy and the go-to person for their strategic business direction -
Account ManagerCitrix 2013 - 2014Fort Lauderdale, Fl, UsManaged 400+ customers and $7M in revenue. Trained, supported and provided ongoing customer service through relationships with key account contacts. • Exceeded retention goal of 100% by onboarding new customers, managing needs and ensuring happy and satisfied customers. -
Technical Account ManagerAdp 1997 - 2000Roseland, New Jersey, UsSupported ADP’s Stock Quote and back-office trading systems for Prudential Securities, Smith Barney and Legg Mason accounts.• Technical liaison between the client and ADP executive management, development and support groups. • Provided Project Management for software, upgrades and hardware rollouts including developing, planning and supporting projects for clients. • Managed a Support group and a QA group. • Received Outstanding Service Award.
David Burkett Skills
David Burkett Education Details
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Ball State UniversityAcct/Comp Sci -
Richmond High School
Frequently Asked Questions about David Burkett
What company does David Burkett work for?
David Burkett works for Sap
What is David Burkett's role at the current company?
David Burkett's current role is Enterprise Customer Success Manager.
What is David Burkett's email address?
David Burkett's email address is da****@****rix.com
What schools did David Burkett attend?
David Burkett attended Ball State University, Richmond High School.
What skills is David Burkett known for?
David Burkett has skills like Ccsp, Nasp, Commvault, Vmware, Storage, New Business Development, Security, Channel Partners, Cisco Technologies, Netapp, Data Center, Selling.
Who are David Burkett's colleagues?
David Burkett's colleagues are Antonio Echem, Justin Shivers, Keval Solanki, Jerar Nikolov, Kazuharu Ohmori, Crystal Tseng, Mohit Anand.
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