The Master of Business Administration (MBA) is a Masters-level general business degree which will equip you with the sophisticated skills and knowledge required to become a successful business leader.UQ Business School’s MBA program is ranked by the Economist as the 10th leading MBA Program worldwide, and number one in the Asia Pacific region. Its unique features and research focus set it apart from other MBA programs and provide added value to students.The MBA program has been awarded five stars, the highest possible rating, for ten years in a row by the GMAA, Australia’s most influential rating body. In 2014 it was also awarded five stars for its corporate links and academic qualifications.

Samios Plumbing is an Australian owned and operated family business.Superior service is the key to Samios’ success.As a privately owned, Australian company, Samios Plumbing Supplies has one major goal – to support the plumbing industry by way of providing exceptional service, quality products through outlets which employ well-trained and motivated staff.This approach has seen very positive outcomes and will propel Samios into a new phase over the next years, with new branches opening in all Australian states.Our structure allows us to service each of our clients, regardless of size and need. We develop our relationship in a way that allows us to be more than just a supplier, but rather a partner to our customers’s business, working together to achieve the same goals.Since 1947 we have helped our customers achieve success in a diversity of fields.Samios first opened its doors in 1947, when a father and son team began trading in Woolloongabba as a plumbing, hardware and earthmoving business.In 2004, the BGW Group purchased the plumbing side of the business, which was a perfect extension to the existing owned company, CNW Electrical Wholesale and Energy Solutions.Both businesses are Australian owned and operated and are able to work in partnership for the benefit of their customers. The plumbing and electrical trades are very similar and often work together. With this vision, BGW were able to bring together the perfect match.

Successfully established an Industrial Division, with a heavy focus on the Mining and Drilling sectors. Managed relationships across all stakeholders, working in cooperation with sales staff to maximise sales volumes, with a focus on customer service commitment to underpin business growth. Established and led on strategic business planning, budget preparation and monitoring, and development and execution of marketing initiatives. Implemented a 'Key Products' importation program which gave the company access to exclusive product ranges which drastically improved market share and profit margin.

After working for the company for 16 years I became the sole Director and Proprietor in February 2008. The company went on to experience extensive growth over the next 6 years through the GFC and an extended depression in the building/construction industries.Tasks included:* Outlining business goals and determining workplace direction.* Managing staff performance.* Reviewing staff performance and competencies and identifying training gaps.* Implementing company endorsed policies and procedures.* Monitoring financial results against set budgets.* Maintaining the operational performance of the company.

My main focus was on exceeding expectations for customer service delivery while ensuring brand impact for profitable business growth. Strong time management and problem resolution skills were needed to complete a successful day. The company experienced significant sales growth through targeting specific markets and gaining market share.Tasks included:* Managing/Overseeing all procurement procedures and policies for the company.* Conducting all negotiations with product manufacturers and suppliers.* Implementing/Overseeing the instruction/training of employees.* Selecting, recruiting and inducting staff.* Implementing financial policies and procedures.* Overseeing the accounts payable and accounts receivable systems in order to ensure complete and accurate records.* Preparing month end stock reports ensuring accuracy product stock levels.* Managing/Overseeing the sales team and overall sales performance of the company.* Preparing month end sales reports to analyse against sales targets.* Preparing month end P&L reports for company owners.

Relocated back to the Brendale branch and took up the role as the Store Manager, simultaneously holding responsibility for overall business development of the company.Tasks included:* Managed all aspects of daily operations, instilling a customer-oriented focus across all team members to maximise loyalty, referrals and sustainable sales growth.* Oversaw business development and account management, and led all operational processes to optimise efficiency and drive staff engagement with the customer base.* Controlled day-to-day stock management, and ensured full implementation of regulations and company systems and processes across all areas of operation.

Established a new branch to bring the company to four branches in the greater Brisbane area, leading on business development in what was a new geographical location for the company.Tasks included:* Managed the complete fit-out of the building from the warehouse and trade sales counter through to the offices, showroom and building signage.* Drove market expansion and business growth through establishing a positive brand impact associated with product quality and excellence of service.* Managed employee development and performance, coordinated all daily processes and oversaw stock control and th implementation of all company systems and processes.

Established an Air Conditioning Division, designing, supplying and installing systems for residential and commercial applications utilising leading brands such as Mitsubishi Heavy Industries, Fujitsu and Daikin.Developed a Air Conditioning Maintenance Division to coincide with the supply and install works, establishing long term maintenance contracts for residential, but primarily commercial clients.