• Managed a portfolio of complex initiatives that span one or multiple lines of business units, including the management of project scope, resources, risks, issues, budget, and timelines. • Managed and escalated issues as required including continuously identifying dependencies, project risks, managing key risks, developing mitigation plans, resolving cross-team issues in a timely manner, facilitating decision-making and managing conflict within the teams. •… Show more • Managed a portfolio of complex initiatives that span one or multiple lines of business units, including the management of project scope, resources, risks, issues, budget, and timelines. • Managed and escalated issues as required including continuously identifying dependencies, project risks, managing key risks, developing mitigation plans, resolving cross-team issues in a timely manner, facilitating decision-making and managing conflict within the teams. • Fostered a culture of open communication and transparency within project teams. • Employed tools such as JIRA, Teams, and SharePoint to streamline project communication, collaboration, and documentation. Show less

• Facilitated the integration of cloud solutions into project plans, ensuring alignment with organizational goals and Agile best practices. • Collaborated with internal stakeholders to define project requirements and objectives. • Utilized data-driven insights to optimize operational processes using Jira and Nlyte. • Oversaw and elevated issues as necessary, consistently pinpointing dependencies and project risks. Identified and managed critical risks, devising… Show more • Facilitated the integration of cloud solutions into project plans, ensuring alignment with organizational goals and Agile best practices. • Collaborated with internal stakeholders to define project requirements and objectives. • Utilized data-driven insights to optimize operational processes using Jira and Nlyte. • Oversaw and elevated issues as necessary, consistently pinpointing dependencies and project risks. Identified and managed critical risks, devising mitigation strategies. Resolved inter-team issues prompt and facilitated decision-making, effectively managing conflicts within teams. Show less

• Led Server/Storage Refresh project at Home Depot, ensuring on-time and within-budget delivery.• Understand infrastructure deployment in the context of architecture, design, testing, and deployment. • Identified, assessed, and mitigated risks associated with IT projects, ensuring that potential issues are proactively addressed.• Communicated effectively with customers and other stakeholders to actively seek alignment with expectations on all… Show more • Led Server/Storage Refresh project at Home Depot, ensuring on-time and within-budget delivery.• Understand infrastructure deployment in the context of architecture, design, testing, and deployment. • Identified, assessed, and mitigated risks associated with IT projects, ensuring that potential issues are proactively addressed.• Communicated effectively with customers and other stakeholders to actively seek alignment with expectations on all aspects of project execution. • Provided weekly status reporting to stakeholders and sponsors on progress and KPI’s using Excel. Show less

• Managed end-to-end project lifecycle, overseeing planning, execution, and delivery phases with precision.• Collaborated closely with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with organizational goals.• Utilized project management methodologies, including Agile and Waterfall to effectively plan, execute, and monitor IT projects.• Effectively oversaw biweekly P&L reporting on $10 million capital… Show more • Managed end-to-end project lifecycle, overseeing planning, execution, and delivery phases with precision.• Collaborated closely with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with organizational goals.• Utilized project management methodologies, including Agile and Waterfall to effectively plan, execute, and monitor IT projects.• Effectively oversaw biweekly P&L reporting on $10 million capital refresh to stakeholders. Show less

• Participated in sales and services growth planning sessions.• Collaborated and build relationships with internal teams to identify new opportunities and business solutions with other SAMs, Designated Support Engineers, Escalations Team, SAM Leadership, Dell Advanced Services Team, Dell Implementation Team, Account Teams, Logistics, Customer Success Team, and Warranty.• Served as customer advocate and effective conduit into various internal teams… Show more • Participated in sales and services growth planning sessions.• Collaborated and build relationships with internal teams to identify new opportunities and business solutions with other SAMs, Designated Support Engineers, Escalations Team, SAM Leadership, Dell Advanced Services Team, Dell Implementation Team, Account Teams, Logistics, Customer Success Team, and Warranty.• Served as customer advocate and effective conduit into various internal teams, including Sales, Support, Engineering, and executive leadership.• Successfully led internal project in implementation of all SAMs and PMs in ESI to adopt Dell Internal PM methodologies. • Achieved $100MM quarterly revenue target consistently. Show less

• Directed Southeast and West regions in the Veteran Affairs Refresh Project, generating $150 million in service revenue over three years. o Developed and executed strategic initiatives to enhance client relationships, driving 20% growth in program participation. o Engaged with business stakeholders to understand daily processes and systems, continually seeking efficiency through continuous feedback loops. • Worked… Show more • Directed Southeast and West regions in the Veteran Affairs Refresh Project, generating $150 million in service revenue over three years. o Developed and executed strategic initiatives to enhance client relationships, driving 20% growth in program participation. o Engaged with business stakeholders to understand daily processes and systems, continually seeking efficiency through continuous feedback loops. • Worked creatively and analytically in a problem-solving environment demonstrating a deep understanding of business objectives and project deliverables.• Proactively identified business opportunities and contributed to actionable solution development. Show less