-Install dish and ware washing equipment -Service accounts on route-Sell and sign up new accounts -Upsell to new and existing accounts-Repair equipment in customer locations

- Promoted to service advisor within six months of hire date.- Promoted to service manager within a year of hire date.- Successively raised CSI scores from below national average to above national average. - Consistently rated in the top two in the state in Evinrude outboard sales.- Effectively managed and scheduled jobs for the fiberglass repair, mechanic and welding shops consisting of approximately twenty employees. - Displayed and sold new and pre owned boats, motors and trailers. - Ordered parts as needed to insure repairs were done in a tImely manner minimizing down time for customers. - Filed insurance and warranty claims and insured prompt payment of claims. Registered warranties on new boat, motor and trailer sales. - Set up boat shows and worked with potential customers. - Maintained company social media page at www.facebook.com/wantaboat. - Assisted in the shops as needed to insure repair jobs were finished as quickly as possible.

- Promoted from entry level boat builder position to national customer support manager. - Established an Excel database in order track claims and spot reoccurring problem areas that needed to be addressed in order to insure minimum loss.- Effectively managed customer service department insuring dealer and customer issues were quickly addressed.- Fielded and answered customers service and support calls. - Processed warranty claims to insure prompt payment to the dealer network and insured paid amount was fair to the company and the dealer. - Assisted dealer network with boat shows and open house events.