Management of all PMO activities and ensuring accurate status reporting across all workstreams and driving the project outcomes. Presenting and monitoring status, anticipate challenges, unblock issues, manage dependencies and provide business sponsor and stakeholder transparency for the program through accurate and timely management reporting. Collaborate with project managers from external consulting teams to ensure successful joint outcomes and accurate management reporting. Oversee Program and Workstream Governance, Scope Management, Schedule Management, Resource Management, Financial Management, Risk and Issue Management, Dependency Management Integration Management, Stakeholder, Management, Communications and Change Management, and Business Adoption and Acceptance / Client Satisfaction Develop and deliver an implementation program for the following projects: Grants Management System Implementation• Manage transition from legacy to the cloud-based CyberGrants Grant Management application for management of Corporate Sponsorships, Medical Education, Corporate Memberships, and Charitable Grants.• Oversee system configuration, vendor customization, testing and rollout.• Coordinate system integration with several internal application including Single Sign-On (SSO), Procurement, Contracts and DocuSign. Medical Science Liaison (MSL) Content Management Solution • Manage design, configuration and rollout of the cloud-based Pitcher digital communication and engagement application to Medical Affairs North American and International Medical Science Liaisons to ensure regulatory compliance of medical materials to be presented to HealthCare providers.• Responsible for organization of an integrated team, and oversight of implementation of an Agile methodology.• Work with business partners to coordinate requirements design, customization, testing, and integration with internal Salesforce (CRM) and Veeva Vault (CM) subsystems.

Manage development and rollout of new joint venture Health Care System in Connecticut Medicare Market. Responsible for planning, preparation & coordination of Provider Network & Clinical workstreams (Pharmacy, Risk Adjustment, Pre-Certification Operations, Behavioral Health & Quality & Medical Policy). • Coordinated contracting of Provider Network to both meet CMS Adequacy requirements as well as developing a viable, sellable network of Providers. • Managed development of Provider & Member correspondence and forms, manuals and medical policies. • Oversaw development of integrated contingency plans to mitigate against potential unavailability of systems necessary to meet compliance requirements of the Centers for Medicare & Medicaid Services (CMS). • Managed establishment and testing of several two-way vendor integrations. • Coordinated establishment of EDI file transfers between Providers, Vendors and CMS. • Developed and maintained detailed plans for each responsible workstream • Responsible for progress and status reporting to Health Plan executives and steering committee. • Documented & managed all project Risk, Issues, Decisions & Questions for assigned workstream to resolution.• Drafted and coordinated approval of all project changes for assigned workstream.• Coordinated business acceptance testing of all IT Development.

• Initiated initiative to establish comprehensive operational integration between Steward Health Care Network and their recently acquired Health Choice Health Plan. • Integration was focused on seven separate Workstreams including Governance, Corporate & Legal, Finance, Human Resources, Marketing, Technology, Data, Analytics & Business Intelligence, and Business Development. • Worked with Senior Executives from each workstream to review existing processes from both organizations and determine a go-forward plan based on best practices and organizational vision. • Developed detailed plan for integration effort and coordinated workstream kickoffs and weekly integration checkpoint meetings. • Developed project infrastructure and managed all Risks, Assumptions, Dependencies, Issues and Action items to ensure each workstream progressed to plan.

Managed IT Projects for Fidelity Institutional Technology (FIT) Platform Technology. Responsible for management of several concurrent projects including the following:Corporate Actions Re-Platform & UpgradeManaged initiative to re-platform Corporate Actions application from outdated front-end and mid-tier technology to an updated technology stack consistent with architectural vision. Managed complex redesign of the user interface which included addition of new functionality to add significant efficiency and value to users.Total Advisor Platform (TAP) Advanced RebalanceManaged multi-year, initiative to create the next generation of Advanced Rebalance functionality as part of a program to re-engineer the Fidelity product offering for Broker/Dealer and Financial Advisor clients. This upgrade includes functionality to manage rebalances for households, consider asset classification of security and consider tax implications of trading. Managed integration with internal and external data providers as well as integration with a third party Rebalance Engine vendor. Worked with Product Management to establish a release plan based on business value. Provided information to assist in procurement process.National Financial Bill Pay UpgradeManaged a team that developed a client Bill Pay enrollment process and established Single Sign-On and API integration with an external bill pay application vendor. Worked in conjunction with Legal, Risk and Compliance organizations to minimize risk and legal exposure and ensure full legal compliance to prevailing law and governance.Alternative Investments Dividend Reporting Managed distributed IT team on a project that enhanced existing transaction processing to allow Alternative Investments Dividends to be reported on Earnings Plans. This project delivered in December of 2015 and closed a competitive gap as well as afforded an enhanced experience for clients.

Managed development and rollout of corporate enterprise Operations, CRM & Billing applications for a national network of Healthcare providers. Managed requirements, customization and rollout of separate Salesforce CRM applications to Recruiting and Investor Strategy groups. Managed requirements analysis and configuration of Avatar Billing application for rollout to several national sites.Participated in initiation of key enterprise Person Registry, Incident Management & analytics project. Coordinated and developed progress tracking tools to oversee national business preparation for compliance to ICD-10 Billing codes.

Manage team representing the Commonwealth of Massachusetts to work with the solutions provider to customize and establish an enterprise implementation of third party Accela Government process management application at the Commonwealth of Massachusetts. The eLicensing application will replace a legacy system and will manage online license applications and license renewals as well as back-office processes including payment processing, licensee training and testing requirements, complaints and investigations.• Initially responsible for oversight of both Division of Professional Licensure (DPL) as well as the Alcoholic Beverage Control Commission (ABCC).• Established, organized and managed separate teams responsible for business requirements analysis and design approval, user acceptance testing and tier 2 support.• Managed creation of highly complex information exchange interfaces between eLicensing application and numerous internal Commonwealth agencies, municipalities and external third party education and testing vendors. This included coordination of data exchange methods, negotiation of file formatting, and opening of firewall ports for all data exchange routes.• Managed significant and complex conversion of data from legacy application into eLicensing application.• Manage requirements analysis for all reporting which included requirements from Operations, Financial Accounting and Legal teams, as well as inter-agency negotiations to promote commonality and reuse. Oversaw design approval and inter-agency prioritization of reports.• Developed detailed plans and processes for User Acceptance Testing as well as Tier 2 Support process. • Involved in ongoing project schedule planning, risk analysis and mitigation, issue resolution and change management processes.• Responsible for solving complex blocking issues both within the project, among other Commonwealth agencies as well as with external partners.

Project ManagerManage several concurrent mid-sized software and infrastructure projects focused on Financial Crime Control, Consumer Compliance and Compliance Resources. Projects used Agile Scrum methodology and include the following:• Anti Money Laundering (AML) to facilitate compliance with Bank Secrecy Act and USA Patriot Act regulations• Identity Verification (KYC) - Automated tools for automation of Office of Foreign Assets Control (OFAC) identity verification from account opening to record archiving.• Financial Data Uploads - Managed Consumer Compliance annual Financial and Geodata uploads including data transformation, testing and deployment to applications.

Manage projects and ongoing support for Merrill Lynch iPad / Mobile Applications Development Team. Oversee development for participant facing investment management iPad, iPhone and Blackberry applications. Helped to plan and coordinate iPad Team strategic plan including release planning for Projects, Change Requests and Defect Management.• Manage extremely significant and strategic Mobile Check Deposit and Mobile Bill Pay initiatives.• Manage a project to develop a new iPad Discovery suite to be used by Financial Advisors including a Healthcare coverage decision tool. • Manage the iPad, iPhone and Blackberry Development Support queues including representation to business sponsors, coordination of research and development of fixed to drive items to closure.• Manage project to consolidate team documentation and project information into a single document repository.

Manager and General Contractor of high-visibility, high-impact strategic IS/IT projects and programs with budgets ranging from $2 - $15M from inception through delivery and transition to support. Implemented long-term strategy of integrated applications and mid-tier web services. Managed IS/IT Development team responsible for enterprise intranet infrastructure and intranet and process automation applications. Provided strategic direction for organization, evaluated and implemented new technologies, led business interface with senior management and managed vendor relationships.

Directing Partner of start-up internet consulting service provider that ultimately merged with Breakaway Solutions after a period of profound growth. Managed large scale, multi faceted web development projects for Fortune 500 clients. Managed significant, e-business development programs through client need assessment, strategy, project planning, requirements gathering, scope assessment, user experience and technical design as well as development, test and rollout.

Directing Partner of start-up internet consulting service provider that ultimately merged with Breakaway Solutions after a period of profound growth. Managed large scale, multi faceted web development projects for Fortune 500 clients. Managed significant, e-business development programs through client need assessment, strategy, project planning, requirements gathering, scope assessment, user experience and technical design as well as development, test and rollout.

Led design, management and national rollout of enterprise information systems projects. Designed new features for inventory tracking and client billing applications.

Quality Systems Auditor (former ASQC Certified Quality Auditor) - Audited internal and external vendor quality planning and quality assurance processes and procedures.Software Quality Assurance Specialist - Generated and maintained software quality requirements documents in accordance with DOD-STD-2167A and DOD-STD-2168. Systems Analyst - Oversaw development of a manufacturing defect and corrective action tracking application