David Cappuccitti Email & Phone Number

Toronto, Canada Area

2019 Firmex President's Club2023 Firmex Success Teammate of the Year

Toronto, Canada Area

The job of the Senior Account Executive is to meet and exceed growth targets, to collaborate with Marketing to generate demand and to expand the use of Firmex across the account base. The role is responsible for engaging with customers post-sales, driving user adoption and satisfaction and ensuring high retention. 2017 Firmex President's Club2016 Firmex.

Toronto, Ontario, Canada

2015 Firmex President's Club

Toronto, Ontario, Canada

The role of the Renewals Executive is to exceed renewal and retention targets within a growing portfolio of subscription accounts by executing and constantly improving our renewal process and by developing new and innovative ways to create customer loyalty.

Toronto, Canada Area

Co-Lead in the creation and continued development of Softchoice’s SaaS TechCheck assessment service. This service provides visibility into what cloud applications clients are accessing so that recommendations can be given on how to manage their use and eliminate the risk of unsanctioned application access. Built and maintained a database of cloud.

Toronto, ON

Trained reps starting in the Customer Support Rep (CSR) and Inside Sales roles.Acted as a trusted point of contact for reps for assistance with day-to-day tasks, escalations and general guidance.Trained reps on vendor special pricing programs for the Inside Sales training program.Contributed to the development of an internal career advancement portal for.

Worked as a team with Inside Sales Account Managers and Outbound Sales Reps providing IT solutions to mid-market and enterprise level customers in the US Central/West Region.Worked directly with representatives from major IT vendors including Microsoft, Adobe, Cisco and Apple.Performed administrative tasks including preparation of quotes, placing orders.

Interactive Marketing

Film Studies

Television Production