David Cargill Email & Phone Number

London, GB

Holmdel, New Jersey, US

As the Product Lead responsible for reshaping Vonage's Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) offerings for resale by Communication Service Providers, I'm at the forefront of a transformative journey. This initiative emerged as a strategic response to Vonage's acquisition by Ericsson, requiring a profound.

Holmdel, New Jersey, US

As a key player in the Unified Communications services (UCaaS) landscape, Vonage continues to be at the forefront, serving over 100,000 business customers. My role as the custodian of the Vonage Business Communications (VBC) International Product Portfolio has been nothing short of transformative.In 2020, we embarked on an ambitious journey, launching VBC.

Holmdel, New Jersey, US

• As the Technical Director at Vonage UK, I played an instrumental role in a remarkable turnaround, leading the charge in transforming a struggling business into a thriving one. Over the course of three years, we forged.
• Spearheading the deployment and localization of Vonage Business Communications (VBC) in Australia, a critical step in delivering Vonage's first UCaaS service in the APAC region. This ambitious project was completed.
• Orchestrating the deployment and localization of VBC in the UK, supporting Vonage's UCaaS services across the EMEA region, hosted entirely on AWS.
• Successfully managing the deployment of a Broadsoft Broadworks platform on AWS in the UK, a pivotal move in our journey.
• Overseeing the migration of our Hosted VoIP customer base from PortaOne to Broadsoft, optimizing our service offerings.
• Leading the transition of a large US-based enterprise to a UK-based Broadsoft platform, a complex and strategic move that yielded significant benefits.

London, GB

As a dedicated member of the telecommunications industry, I proudly serve as one of the 12 esteemed Board Members of the UK Comms Council, a vital membership-led organization that champions and supports telecommunications companies delivering services to both business and residential customers across the UK.In this influential capacity, I collaborate.

Wayzata, Minnesota, US

Corporate Development / transformation specialist, working with Tech companies & Telco’s to provide leadership on a variety of projects from corporate strategy to VoIP platform migrations.Projects completed included:Hosted VoIP Platform Migration. The enterprise level analysis concluded that the deployed platform had deficiencies in terms of the feature.

• Architect of the Coms Hosted VoIP, SIP Trunking and remote provisioning platforms
• Developed and managed the VoIP production environment, achieving annual up-times of 99.95%
• Led product development of VoIP PC, IOS & Android Apps
• Produced and managed detailed Risk Analysis of all technology platforms and implemented risk reduction programes
• Addressed technology-related vendor issues including selection and negotiation of terms and service levels of contracts
• Developed and conducted technical interviews and screened all candidates, as well as training, mentoring, and managing of the firm’s technologists, including a team of 10 developers based in the UK and abroad.

• Led the technical due diligence for the buy-in of SuperLine, an alternative PSTN service provider with 20k+ customers Streamlined and consolidated the Ericsson TDM Switching infrastructure
• Developed the online presences, automated subscription process and online customer and administrative portals
• Developed and deployed mobile phone access to the service which was used by both corporate & residential customers
• Developed and deployed new VoIP services for residential and business customers

Education record

Master Of Business Administration (M.B.A.), Business Administration And Management