Snr Mainframe Business Specialist
CurrentDedicated Mainframe role to invest deeply in the wellbeing, adoption and efficiency of Broadcom Software, & as a result their highest CSAT and ROI possible
Apr 2019 - Present
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David Catchlove Email & Phone Number
Mainframe Business Specialist at Broadcom Software | Modernise, Optimise, Nurture, Protect. |
at
Broadcom Software
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Current company
Role
Mainframe Business Specialist at Broadcom Software | Modernise, Optimise, Nurture, Protect. |
Location
Melbourne, Victoria, Australia
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Who is David Catchlove? Overview
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David Catchlove is listed as Mainframe Business Specialist at Broadcom Software | Modernise, Optimise, Nurture, Protect. | at Broadcom Software, a company with 40919 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for David Catchlove.
David Catchlove previously worked as Snr Mainframe Business Specialist at Broadcom Software and Service Delivery Manager at Bmc Software. David Catchlove holds Engineering Diploma, Mechanical Engineering from Adelaide Technical College.
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Broadcom Software
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Profile bio
About David Catchlove
My experience has enabled me to develop a highly effective Customer Success Delivery model to engage as a Trusted Relationship Manager / Advocate to deliver optimal adoption/retention and customer experience to large complex Enterprise Accounts, via investigative mindset to understand Customer needs, Drivers, KPI’s and Customer Satisfaction view, to manage Customers, Business, Partners with integrity and honor.Broadcom’s Mainframe Software Division empowers customers to amplify the value of their mainframe investments. Our commitment to partnership is grounded in delivering to customers greater success with the platform. It starts with embracing open technologies in ways that unite the mainframe and hybrid cloud environments. Our leading DevOps, AIOps, Security, and Infrastructure Management software solutions and innovative value programs go beyond code to unlock the platform’s full potential. The Mainframe Division is part of Broadcom Software Group, a world leader in business-critical software, modernizing, optimizing, and protecting the world’s most complex hybrid environments.I am fascinated with Technical Engineering - particularly cars & I have spent 22 years (& counting, & $$$) restoring/upgrading my 44 year old MGB Sportscar & now using as my daily driver, - fantastic sense of fulfillment doing the work myself.Also spent 8 yrs sailing a 36' Trimaran competitively.You can learn more about Broadcom’s Mainframe Software Division by clicking on the below links in the ‘Featured’ section. Don’t hesitate to contact me if I can be of assistance.Some Key Achievements•As Customer Success Manager assisted delivery of $5m Whole-of- SA Govt licence (Mainframe Financials package) •Customer Experience - managed a team of 15 CA Customer Relationship Managers nationally for 6 yrs, delivering a very successful ‘Trusted Advisor’ environment to Tier 1 Accounts to ensure best possible business relationship, ROI & CSat. •Director - CA Asia Pacific Level 1 Support Services, inc. consolidation from 9 locations in APJ to 1 (in Sydney) successfully fielding a smaller multi-lingual local team, with minimal impact to customer support, and improved Customer and Employee Sat. plus •Led a similar consolidation and renovation of the CA Reception Services for Asia Pacific, (including India), plus implemented a VOIP Telephony System for the whole region. Similar results with CSat & EmpSat.Managed a CA Channel Partner Team to deliver additional Sales revenue to committed targets via Reseller Partners responding to Global Corporate demand.
Listed skills include It Strategy, Solution Selling, Customer Experience, Customer Support Team Management, and 45 others.
Current workplace
David Catchlove's current company
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Broadcom Software
9 roles
David Catchlove work experience
A career timeline built from the work history available for this profile.
Service Delivery Manager
Service Delivery Manager for Telstra, Energy Queensland, Macquarie Bank, SMSDelivering BAU Service, Automation and business improvement to Managed Service Customers.Ensuring benefit realisation of the Customers investmentUnderstanding Customer strategy & emerging needs to provide solution responses.Delivering continuous health and continuous improvement to.
Apr 2018 - Oct 2018
Customer Success Manager
Bmc Software
Lead Customer Success Manager for local Accounts Telstra, NAB, ANZ, Cenitex and also overseas Asian Accounts - Kasikorn Bank (Bangkok), Siam Commercial Bank (Bangkok), Standard Chartered Bank (both Singapore & Kuala Lumpur Malaysia), UOB - United Overseas Bank (Singapore).Delivering a prescribed Customer Relationship model to ensure deep understanding.
Oct 2014 - Oct 2018
Senior Account Exec - Business Development Manager
Praxa
Senior Account Exec - Business Development Manager for Victoria & Sth Australia, developing Software and Services Sales revenue from new and existing customers in both states.
Aug 2013 - Jul 2014
Business Development Manager And Marketing
Hagrid Solutions
Business Development Manager - National – Melbourne 2012 – 2013 Developing relationships and revenue streams from existing and new Customers for Product and Consulting Services Sales.
Nov 2012 - Aug 2013
Channel Account Manager
Channel Account Manager 2009-2012Managed a CA Channel Partner Team to deliver additional Sales revenue to committed targets via Reseller Partners responding to Global Corporate demand.
Feb 2009 - Apr 2012
Business Manager
Business Manager 2007-2009Licence Renewal Sales for Tier 1 CA Accounts and Global Partners (IBM, CSC etc).
Aug 2007 - Feb 2009
Director Level 1 Support Apj
Director APJ Customer Support Group 2005-2007Managed multi-lingual team operators providing Level 1 Support and Reception Services for CA APJ.
Feb 2005 - Aug 2007
National Manager – Customer Relationship Organisation
National Manager – Customer Relationship (Customer Experience) Organisation 1999-2005Managed a National team of Customer Advocates in Key Accounts, creating Sales Demand Generation between Customer and CA, - my accounts inc CGU/IAG, Bendigo Bank, GMH.
Aug 1999 - Feb 2005
Team & coworkers
Colleagues at Broadcom Software
Other employees you can reach at broadcom.com. View company contacts for 40919 employees →
JH
Junseok Hong
Colleague at Broadcom Software
San Jose, California, United States, United States
View →
YK
Yeap Kelvin
Colleague at Broadcom Software
Bayan Lepas, Penang, Malaysia, Malaysia
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RM
Ron M.
Colleague at Broadcom Software
San Jose, California, United States, United States
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BT
Bassam Tabbara
Colleague at Broadcom Software
Sunnyvale, California, United States, United States
View →
AV
Ashok Varma Vatsavayi
Colleague at Broadcom Software
Hyderabad, Telangana, India, India
View →
KB
Khageswar Behera
Colleague at Broadcom Software
Bengaluru, Karnataka, India, India
View →
SC
Svensson Chai
Colleague at Broadcom Software
Bayan Lepas, Penang, Malaysia, Malaysia
View →
YH
Yeewai Hui
Colleague at Broadcom Software
Santa Clara, California, United States, United States
View →
PP
Parthiban P
Colleague at Broadcom Software
Tiruvannamalai, Tamil Nadu, India, India
View →
VN
Venkata Naidu
Colleague at Broadcom Software
Hyderabad, Telangana, India, India
View →
Junseok Hong
Colleague at Broadcom Software
San Jose, California, United States, United States
View →
YK
Yeap Kelvin
Colleague at Broadcom Software
Bayan Lepas, Penang, Malaysia, Malaysia
View →
RM
Ron M.
Colleague at Broadcom Software
San Jose, California, United States, United States
View →
BT
Bassam Tabbara
Colleague at Broadcom Software
Sunnyvale, California, United States, United States
View →
AV
Ashok Varma Vatsavayi
Colleague at Broadcom Software
Hyderabad, Telangana, India, India
View →
KB
Khageswar Behera
Colleague at Broadcom Software
Bengaluru, Karnataka, India, India
View →
SC
Svensson Chai
Colleague at Broadcom Software
Bayan Lepas, Penang, Malaysia, Malaysia
View →
YH
Yeewai Hui
Colleague at Broadcom Software
Santa Clara, California, United States, United States
View →
PP
Parthiban P
Colleague at Broadcom Software
Tiruvannamalai, Tamil Nadu, India, India
View →
VN
Venkata Naidu
Colleague at Broadcom Software
Hyderabad, Telangana, India, India
View →
2 education records
David Catchlove education
Engineering Diploma, Mechanical Engineering
Adelaide Technical College
Business Administration And Management
Adelaide College
FAQ
Frequently asked questions about David Catchlove
Quick answers generated from the profile data available on this page.
What company does David Catchlove work for?
David Catchlove works for Broadcom Software.
What is David Catchlove's role at Broadcom Software?
David Catchlove is listed as Mainframe Business Specialist at Broadcom Software | Modernise, Optimise, Nurture, Protect. | at Broadcom Software.
Where is David Catchlove based?
David Catchlove is based in Melbourne, Victoria, Australia while working with Broadcom Software.
What companies has David Catchlove worked for?
David Catchlove has worked for Broadcom Software, Bmc Software, Praxa, Hagrid Solutions, and Ca Technologies.
Who are David Catchlove's colleagues at Broadcom Software?
David Catchlove's colleagues at Broadcom Software include Junseok Hong, Yeap Kelvin, Ron M., Bassam Tabbara, and Ashok Varma Vatsavayi.
How can I contact David Catchlove?
You can use AeroLeads to view verified contact signals for David Catchlove at Broadcom Software, including work email, phone, and LinkedIn data when available.
What schools did David Catchlove attend?
David Catchlove holds Engineering Diploma, Mechanical Engineering from Adelaide Technical College.
What skills is David Catchlove known for?
David Catchlove is listed with skills including It Strategy, Solution Selling, Customer Experience, Customer Support Team Management, Infrastructure Systems Solution Sales, Sales Process, Channel, and Business Relationship Management.
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