David Caton Email & Phone Number

Greensboro, Nc, Us

Managing IT Operations with Team 5

Greensboro, Nc, Us

Greensboro, Nc, Us

Supported 225+ user network and IT Department staff of seven in three physical offices. Mentor 2 Junior Engineers.Administered, Installed, Configured, Managed, Troubleshot, and Repaired VMWare 7 environment. 8 Physical hosts, HP Servers. 100+ Virtual Servers running Windows Server 2012 – 2019. Administered, Installed, Configured, Managed, Troubleshot, and Repaired Nimble / HP Storage environment. ( 120+ TB’s )Configured, Managed, Maintained Microsoft 365 portal and Azure Portal to include Active Directory in the Cloud. Installed, Configured, Administered, Patched, and Secured Microsoft Exchange 2016 to ensure email for the firm.Ensured backups using Rubrik for business continuity/disaster recovery purposes Planned, Installed, Configured and Administer Mobility Soulutins Securing the Firm’s mobile devices.Created and updated documentation, procedures/policies for all systems.Evaluated/researched and recommended new products, software, hardware, services and equipment for the Firm.Administer, Install, Configure, Manage, Troubleshoot and Repair Windows Server Environment Including Windows 2012 – 2019 ServerUsed Mimecast and Cisco Umbrella to Monitor Web/ Email traffic to thwart outside threats to security. Installed, Configured, Administered, Managed, Troubleshot and Repaired Citrix Server Environment / Netscaler to allow users access to the firms systems from outside the firm. Coordinated with outside vendors and consultants any work for the firm’s network, storage, software, systems servers and cabling.

Greensboro, Nc, Us

Supported 165+ user network, IT Department staff of four. Troubleshot third level system problems. Repaired hardware, wiring, and printers. Administered 2003 and 2000 Servers (30) and Microsoft XP workstations (170). Administered and monitored a cluster of VMWare virtual server host as well as all virtual clients on host. Administered Surf Control Web filter, Net IQ Mailmarshal email filter, Citrix Presentation Server, Sanction Presentation Server, and Ghostcast Image Server. Managed nightly full system backup and recover lost or damaged documents or files for users. Installed, maintained and administered Blackberry and Goodlink servers and client devices. Administered Lanier printer copy devices. Assisted in planning and implementation of migration of the server environment from Microsoft Windows Server 2000 to Microsoft Windows Server 2003. Assisted in the project management and implementation of several physical servers to a virtual server environment on VMWare's ESX environment. Worked with outside vendors and contractors on projects and purchases for computer network and equipment.

Columbia, Sc, Us

Supported 105+ user network. Co-managed help desk and troubleshot system problems. Repaired hardware, wiring, and printers. Administered Microsoft NT4, 2000 Servers (15) and Microsoft XP workstations (110). Managed nightly full system backup and recovered lost or damaged documents or files for users. Maintained Goodlink server and Goodlink user devices. Administered firewall, Sonic Wall pro 230. Managed ADIX phone system, set up users, troubleshot system problems. Administered Lanier printer copy devices. Assisted in planning and implementation of migration of server environment from Microsoft Windows NT to Microsoft Windows 2000, Microsoft Windows Exchange 5.5 to Microsoft Windows Exchange 2000, and Microsoft Windows 98 workstations to Microsoft Windows XP workstations.

Built COMPAQ DL 360 rack mounted servers. Added memory, hard drives and controller cards. Loaded Microsoft Windows NT4, Mcfee Anti virus, PC Anywhere, Power Plus APC Monitor, Microsoft SNA and; company software. Adjusted configurations of software to match server's primary and secondary uses. Traveled to bank branch locations in southeast to install servers, check installations and trouble shoot servers not responding to the network. Performed on site checklist, recheck wiring, check software and hardware configurations.

Coordinated all production orders for a large volume textile screen printer. Communicated with customers on status of orders, concerns with textile quality, production difficulties or any other issue that related to deadline or quality. Used computers to track and organize all information including schedules, inventory levels, and company contacts. Made decisions regarding production priorities and capabilities. Issued quotes, sold for special projects reorder sales.

Sold screen printing services to textile companies. Made targeted calls, gave price quotes, sourced materials, forecasted sales and maintained sales of custom accounts from previous position. Worked with customer service department and production department in servicing the customer. Made advertising and promotion decisions.

Managed outside sales force and made custom sales and advertising decisions. Sold screen printing and screen printed apparel, issued price quotes, sourced materials and made cold calls. Used computer to schedule art and production departments. Kept communication lines open between the production floor, sales people, and customers. Edited and created custom newsletter, publications and created promotions to aid custom sales force. Helped with the development and installation of the new computer system, and software.

In charge of company publications. Edited and designed company newsletters, brochures and other promotions. Researched potential customers and competition. Created promotions to help contract and, custom sales force, used computers to track customers, competition, and inventory. Traveled to trade shows to study industry trends and promote the company.

Sold screen printing services to large volume textile and apparel companies. Made targeted sales calls, issued price quotes for print only programs as well as full package programs. Traveled to customers and suppliers facilities to oversee apparel projects as well as generated new sales. Reported status of all sales as well as forecasting future sales to President. Held weekly meetings with President and Vice President of Operations to discuss production and samples. Created and edited current Order Form for sales, art, screen, ink, quality control, production, shipping and billing departments. Communicated daily with art department and customers regarding development of designs for samples and production. Managed all sales personnel on day to day job responsibilities and performance evaluations.

Diploma, Information Technology

Bachelor Of Arts, Communications, Corporate Emphasis