David Farrow Email & Phone Number

Partner Plus Media is the leading provider of print and digital marketing solutions for funeral and end-of-life care establishments across the United States and Canada.Accountable for the post-sale customer experience, with primary KPIs of increasing satisfaction scores, improving net revenue retention and decreasing churn, delivered through the Customer.

Blackpool, United Kingdom

Elonex Outdoor Media provides Digital Out-Of-Home advertising solutions across its portfolio of over 3,000 assets throughout the UK. - Strategically targeted the automotive industry, improving lead volumes and conversion rates;- Introduced a CRM (Hubspot) across two offices, where previously none existed;- Customised the CRM and trained staff to ensure.

Introduced new discount and loyalty scheme to audience of c. 1 million members. Responsible for all revenue streams and commercial operations, including the end-to-end member experience, email comms strategy, brand partner onboarding (including contractual terms), ongoing management and performance reviews.

Senior leadership role reporting to CEO. Full P&L responsibility for the Partnerships function, covering all retail, travel and financial clients. Contract, commercial and compliance lead (FCA regulated introducer). Recruit, train and mentor direct reports. Set, monitor and report team OKR's.

A broad role incorporating elements of account management, new business development, copywriting/creative design, conversion optimisation and campaign management. Directly managed accounts for the likes of Virgin Holidays, Hotels.com, P&O Cruises, Cunard, Hoseasons, Cottages.com, Europcar, Enterprise Rent-A-Car, Haven, InterContinental Hotels Group.

Blackpool, United Kingdom

Key responsibilities:- Development and implementation of sales and marketing strategy;- Delivery of online and offline marketing plans to a fixed annual budget;- Recruitment, training, development and management of direct reports;- Website strategy, development and conversion growth from both a technical and design perspective;- Management of SEO, PPC and.

Leeds, United Kingdom

Key responsibilities:- Monitoring of call volumes triggered by Direct Response TV (DRTV) advertising, and monitoring of Cost Per Enquiry across different spots on multiple TV networks, sending a combined weekly analysis report to senior management for action;- Ensuring inbound DRTV calls are handled correctly under a variety of different criteria.

Direct Sales - selling internet services to SMEs via outbound telephone calls, including websites, domain names, hosting and search engine optimisation packages.

Management of two stores in the food retail sector with combined turnover in excess of £10m per annum.Duties include:- Recruitment and personal development of staff;- Preparation of staffing rotas and deployment of staff;- Ensuring all staff deliver exemplary levels of customer service in keeping with a ‘high class’ supermarket;- Liaising with reps and.

Training in all aspects of the business including cashing-up, customer service, shopping trends, merchandising, budgeting, security and human resources. Selected to assist with the opening of two new stores at Kirkby Lonsdale and Settle during which time I trained and managed groups of store personnel in their new roles, ensuring that the high levels of.