A versatile and technically skilled business savvy professional with a career reflecting strong leadership qualifications coupled with "hands-on" IT experience. Strong focus on achieving bottom-line results while developing and implementing advanced technology and business solutions to meet a wide range of needs. Excellent record of delivering simultaneous large-scale, mission-critical projects on time..Specialties: Team Leadership / Project Management / Performance Management / Business Continuity/Strategic Planning / Business Solutions / Vendor Relations/ Networking/Security/UNIX / Telecom / VoIP* Storage - HDS , NetApp , IBM Flash Arrays , HP 3PAR*Systems - Linux (RHEL,OEL) , Solaris , AIX , Exadata , Infiniband* Monitoring - IRIS , Tivoli , Big Brother , VI (Virtual Instrument)*Ticketing - Jira , Service Now , Pace(Remedy)* Hardware - Oracle/Sun , HP , Dell , IBM , Brocade* Patching - OS , FW , Applications* Backups - ComVault , NetBackup*Automation - Puppet, Cfengine*Maintain Cisco VoIP phone system* Webmaster Key Projects & Achievements:Created detailed procedural documentation for the installation and configuration of $2 million UNIX based platforms, decreasing build-time from 2.5 months to 1 week.Streamlined installation process of deployed systems at customer sites and slashed implementation time from 1.5 weeks to 1.5 days.Took control of a cumbersome installation process and built and managed a Product Integration Center, overseeing the build-out, installation, testing, and deployment of multi-million dollar switching platforms, effectively reducing turnaround time of system deployments.Consistently met or exceeded established Service Level Agreements for resolving 95% - 100% of Severity 1 issues within 30 to 60 minutes through server monitoring, training of Help Desk personnel to escalate and route problem tickets correctly and established procedures.
Listed skills include Unix, Solaris, Integration, Security, and 31 others.
