David Charles Email & Phone Number

Savannah, Georgia, Us

*Progressive leadership - moving the organization forward, changing and adapting to challenges with a vision toward the future success. *Sales strategy design and execution*Decisive decision making*Hire the right people, get them in the right seats, remove roadblocks, and get out of their way *Management Leadership--Teacher/Trainer/Coach*Optimization and innovation – helping the team understand the process while driving a transformation in the business*Forecasting; Budgeting and Overall business planning*Ability to see the objective, convince others to embrace it, chart the path towards it, and achieve it*Being transparent, while developing turnaround specialists to drive positive results*Servant leadership - the people on my teams have grown, they have been pushed, and they accomplished great things*Team Building and Strengths Management*Turning around under-performing units, people, depts., and teams to maximize efficiency*Profit and Loss Management

Directly reporting to the President and CEO with total responsibility for United States sales and operations including new franchise sales development; all personnel decisions; profitability and sales growth. Creating a team environment while exceeding desired results. Executing Jani King’s business operating model. Creating a vision that utilizes today’s technology while challenging the present and future work force.

Addison, Tx, Us

Recruited by the President and CEO to help achieve the desired outcomes and future growth of Jani King in sales and franchise new business development. Assisted the President and CEO in stabilizing the organization in both personnel to include senior leadership and develop a go forward platform.

Stamford, Ct, Us

Largest turnaround in the enterprise in just 12 months in sales and profits at 45% YOY subscription improvement, ranked #1 in the company. 85% increase in a 2-year comp. 250 stores creating $500M revenue. • Upgraded talent to create a strong culture of selling to deliver Best in Class results which drove the largest improvement in associate commissions for 2 years running. 4000 Associates within the region. • Developed and implemented store standards promoting brand integrity which cascaded across the county. Led a specific sales strategy to drive revenue with certifications levels achieved by the team. • Embraced and led a transformational change within the organization while leading in company KPIs.

Chicago, Il, Us

Led the company with KPI results and store standards while driving associate engagement with quickest turnaround in the company. Full P&L operations at 126 stores. • Drove a 25% improvement in EBITDA compared to prior year, bringing the region in to a positive EBITDA position. • Full line division-Selected by SVP to drive a major market initiative for Full-line retail stores. • Successfully moved the most opportunistic region the company to the best performing region. • Successfully led a fast-paced transformation in Store Operational Standards with Appliances, Apparel and Footwear.

West Coast Sales and OperationsSpan of control-(14 States)Led an Area team of 7 Regional Vice Presidents with 76 District managers and 1500 stores totaling $1.1B in annual sales. This included wireless kiosk sales within Sam’s/Target. Managed total store P&L operations with focus in wireless with all 4 major carriers. SVP Level-1 of 4 spanning the nation of 6000 stores. • Turned around the bottom ranked area after first quarter in that role. Continued to lead the company in sales, margin, and net profit. (11% improvement in 7 months—Bottom performance to top ranked.) • Substantially improved store standards and results by upgrading talent at all levels, setting high expectations, and providing clear and consistent messages. Achieved company leading sales increase in wireless business and focused attach selling. Led company in customer service scores. • Prior to West Coast assignment, successfully ran the Central team which led the company in Q1. Teams reduced the Negative EBITDA. Turned performance around by +12%. • Promoted to AVP in the West and our team won an Incentive Trip Award for the Best Area Performance for Q4 2010. (1st of 4 areas.) Worked closely with the real estate team on site selection and performance exit clauses.

Us

Responsible for all store operations of largest region in the company, including 147 consumer electronic stores, located in 6 states with sales of $2.5B and over 4,500 associates. • Led the Southwest to achieve Top Ranked Region over a 4-year period in “Customer 1st” scores. • Earned the 2005/2006 Chairman’s Award, the only recipient in field operations. Promoted to VP Sales. Led the region to achieve Top Region in 2005-2008 in profit metrics and top ranking in Associate Engagement scores, as well as top performance. Partnered with T-Mobile and Verizon wireless as 3rd party carriers. • Supervised 13 District Managers trained and promoted 12 DMs. Mentored 6 new RVPs. • Based on superior performance, was asked to take on additional responsibility for 50 Florida stores, achieved a +1% company contribution in just 5 weeks. Managed and developed 9 RVPs. • Southwest Region lead the company in sales, shrink, warranty, services, and customer and associate engagement scores. Defined customer service strategies, competitor and market evaluation, and merchandise presentation. Recognized by CEO and EVP for overall performance. • Led company in Road-shop sales, auto installation sales, and attachments & features. Partnered with XM Radio and Sirius sales teams to drive sales and customer experiences. • Implemented many best practices that were adopted as company standards; Build a Dream, Talent Boards, Vertical Pricing Strategy, Store Visit process, Innovation Market, and Transformation Roll-out. • Trained/coached teams that reduced negative EBITDA stores and showed profitable growth by +10%.

Bentonville, Arkansas, Us

Positions at Walmart:VP Sales/Mclane OperationsDirector of Operations/Walmart BusinessDistrict Manager/Walmart IncBuyerMerchandiser/Category Mgr• Developed relationships that included many C-Store chains leading to $850M annual sales. • Collaborated with 10 account managers to develop quarterly reviews and business plans that helped customers improve their profitability. Managed the tobacco category for Walmart. Supported category managers in Department 2 and Department 4—HBA/Healthcare/ Department 1 (Food/ Beverages)/ Department 4 (Stationary Supplies). • Consulted customer base in merchandising, receiving, and delivery to maximize profit. Initiated and rolled out the private label brand in Department 1 for the company. Worked closely with all RVPs, SVPs, Merchandising VPs, and Executives in operations within Walmart and McLane. • Led McLane distribution center, over all inbound and outbound activities including warehouse operations/on-time delivery, order accuracy, and overall productivity. District Manager of Operations—Phoenix, Oklahoma City, and Bentonville, AR• Apparel, Shoes, Jewelry, and store operations for 7-9 stores, ranging from $50M to $110M each. The district totaled annual sales of $495M. All stores profitable by $1.1M+. • Recognized for having the highest Net Profit out of 351 districts. • Promoted to VP Sales.