David Chia work email
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My passion lies in building AI systems that not only drive business growth but also create a positive social impact by improving user safety and well-being at scale. Let's connect!As a Product Leader with 7+ years of experience, I’ve had the opportunity to drive AI-powered solutions and scale enterprise SaaS platforms at hyper growth scale-ups like Deliverect and billion-scaled companies like Meta and Google. I’ve led cross-functional teams to deliver complex platform products, from experimentation platforms to multilingual ML models that enhanced Trust & Safety and content integrity globally. At Deliverect, I transformed the company into a multi-product platform, increasing ARR and delivering AI-powered products.Beyond my work at Deliverect and Meta, I founded Call Home, a social impact platform that connected 30,000+ migrant workers with their families during COVID-19. This mission-driven initiative, which was started during a COVID19 Hackathon, secured $1M in funding and received recognition from the Deputy Prime Minister of Singapore, Twilio.org, and the Singapore Business Review Technology Excellence Award.
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Senior Product ManagerDiscordWashington, Dc, Us -
Head Of Restaurants Products & PlatformsDeliverect Feb 2023 - Oct 2024Ghent, Flemish Region, Be• Led the transformation of Deliverect from a single-product to a multi-product SaaS platform• Boosted enterprise NPS from 8 to 30 by delivering customizable, API-first solutions, leading to a 4X increase in customer satisfaction among global enterprise clients.• Co-organized Customer Advisory Boards with 50+ global enterprise partners to align product development with customer needs and accelerate the adoption of innovative solutions.• Managed and scaled a global team of 10 PMs, working cross-functionally with over 60 team members, by setting up PM hiring processes, mentoring and onboarding new PMs.• Spearheded product roadmapping and offsites to drive alignment toward the company’s 10x growth strategy, ensuring cohesive long-term planning across all product verticals. -
Group Product ManagerDeliverect Feb 2023 - Jan 2024Ghent, Flemish Region, Be
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Product Manager, Business IntegrityMeta Sep 2021 - Jan 2023Menlo Park, Ca, Us• Led the 0-1 development of a policy experimentation platform, increasing policy testing adoption from 0% to 80% in one year and enabling policy teams to run A/B tests autonomously.• Spearheaded the development of an ML-powered simulation platform used during politically sensitive • global events, reducing harmful content and misinformation by 30%.• Built the Integrity Control Center, a self-serve platform that empowered policy and operations teams to set up review workflows for a large, globally distributed review team, cutting response times to crises from 2 months to 1 week.• Refactored content moderation infrastructure, reducing operational costs by $300M annually and improving moderation efficiency without compromising accuracy in high-risk environments.• Organized and led an Integrity Summit with 150+ stakeholders from various teams to develop frameworks for a 3-year strategic roadmap, driving the future of content integrity and moderation across the platform. -
Product Manager, At Risk CountriesFacebook Jan 2021 - Jul 2022 -
Product Manager, RotationalFacebook Jul 2019 - Jan 2021On a rotation with the Integrity Tooling Systems Product team in Singapore. One of the 3 product managers in Singapore.
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Program ManagerFacebook Oct 2018 - Jul 2019
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Founder Of Call HomeBetter.Sg Mar 2020 - Jan 2022Singapore, Sg• Founded and scaled Call Home, a platform connecting 1300+ migrant workers with their families duringCOVID-19. The app created during the COVID Hackathon, won the Singapore Business ReviewTechnology Excellence Awards 2021 and Twilio.org awards.• Secured $200K in funding and received recognition from the Deputy Prime Minister. Call Homecontinues to serve over 30,000 users in Singapore.Secured $200K in funding and received recognition from the Deputy Prime Minister. Call Home continues to serve over 30,000 users in Singapore. -
Associate Product Marketing Manager, YoutubeGoogle Aug 2017 - Aug 2018Mountain View, Ca, Us• Prioritized launch markets by sizing emerging markets for product, implemented framework• Identified partnership opportunities for go-to-market strategy in markets• Interacted and coordinated with design agencies on UI localization and marketing playbook -
Business AnalystKantar Consulting Jul 2017 - Aug 2018London, Gb• Oversee business development by managing stakeholders, developing case studies, white papers and business proposals• Developed go-to-market strategy for a global OTT media services company include market sizing across 2 markets, customer segmentation, and market research• Identified absorption opportunities for brand portfolio rationalization of a global dairy company, resulted in optimization of 20 subbrands into 5
David Chia Skills
David Chia Education Details
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Yale UniversityYale In London; Yale School Of Drama -
Yale-Nus CollegeAnthropology / Economics
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University Of OxfordResearch Attachment
Frequently Asked Questions about David Chia
What company does David Chia work for?
David Chia works for Discord
What is David Chia's role at the current company?
David Chia's current role is Senior Product Manager.
What is David Chia's email address?
David Chia's email address is davidchia@fb.com
What is David Chia's direct phone number?
David Chia's direct phone number is +65988*****
What schools did David Chia attend?
David Chia attended Yale University, Yale-Nus College, University Of Oxford.
What are some of David Chia's interests?
David Chia has interest in Children, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Human Rights, Animal Welfare, Arts And Culture.
What skills is David Chia known for?
David Chia has skills like Interior Design, Public Speaking, Festivals, Voice Acting, Graphic Design, Acting, Event Planning, Apple Iwork, Team Leadership, Fundraising, Strategy, Management Consulting.
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