David Chiang Email & Phone Number

Bentonville, Arkansas, Us

Bentonville, Arkansas, Us

Responsible for $500m+ category group with ~30 eCommerce merchants and hold full P&L responsibilities. Also oversee all technology platform enabled customer experience and expansion of private label & product development● Strategically negotiated the onboarding of 15+ direct relationships with Tier 1 Tire brands, while expanded programs with existing major automotive parts & accessories partners.● Architected vehicle fitment platform, including UX, Backend catalog ETL, A/B test KPI, Business and customer requirements. ● Assist teams in collaborating with brands and key suppliers in creation of omni-channel promotional calendar, SKU strategy, pricing, and marketing plan.● Leveraging analytics data (sales, traffic, keyword trend, user data, similar product, profit, etc..) to develop private brand strategy for the team to prioritize and execute● Champion cross functional leadership alignment on building site experience functionalities by demonstrating expected ROI, and impact to the categories the functionalities can bring.

Bentonville, Arkansas, Us

Bentonville, Arkansas, Us

End to End category owner across Walmart.com and Jet.com

Bentonville, Arkansas, Us

Building digital relationship features connecting holistic UX and API services across all platforms to 100,000,000 in‐store and online customers per week. Launched several mobile app products. Recognized as first product manager to launch responsive mobile/desktop webpages for store customers. Oversaw strategic design of omni‐channel store logic across all platforms to enable consistent experience. ● Launched mobile app version of weekly ads to enable exclusive Black Friday ad release, making app number one downloaded app in Apple appstore and number one retail app in Google play store.● Released new mobile app search engine to search store items, improving organic search traffic 30%.● Launched mobile app pilot scaled to 300 stores that combined store item search with 3D in‐store maps to layer in pin drop location of searched item, and gathering necessary learning for scale to full chain.● Launch mobile app feature to help customers skip long lines for in-store money services● Launched "My Local Store"[www.walmart.com/store] with store finder, store details, coupons, and rollback savings features to all platforms for customer store trip planning and in-store experience

San Jose, Ca, Us

Directed all product initiatives on end‐to‐end platform directly responsible for $1,000,000,000 annual GMV by utilizing agile (scrum) and waterfall methods to accomplish cross‐border expansion, structured data, selling platform, search experience, buying experience and product marketing. Evaluated catalog vendors and worked with catalog team to integrate/onboard new catalogs for user consumption. Delivered solutions to C2C and B2C sellers of all levels with custom web flows, selling tools, and Web APIs. Performed user data analysis to deliver customized search solutions for each product launch by collaborating with search science, backend and frontend teams.● Designed listing features within item listings by leveraging UX sessions and learnings that led to significant buyer engagementwhile reducing bad user experience.● Expanded business and product into AU, DE and UK markets by implementing region‐specific user experiences and regionalaccount support.● Communicated directly with top sellers and industry partners to inform, support, promote, and assist with production adoption.

Certified Scrum Master And Product Owner

Bachelor Of Science (B.S.)