- Managed a vital client project, leading UAT facilitation, obtaining signoff for every project milestone, and delivering crucial Change Requests for project success while maintaining healthy relationship with clients.- Led a company-wide process overhaul, enhancing operational efficiency through strategic digitization and achieving a notable reduction in internal processing time.- Spearheaded user requirement gathering, translating technical requirements and terms into accessible language for non-technical clients, and crafting detailed Documents to ensure alignment with stakeholder expectations.- Directed cross-functional teams in agile project development with efficient resource allocation strategies and consistently achieving on-time delivery for tailored product surpassing client needs.- Played a pivotal role in System Integration Testing (SIT) and User Acceptance Testing (UAT), preventing scope creep through Change Request (CR) advocacy, contributing to a reduction in post-release defects.- Leveraged ClickUp for streamlined communication, overseeing defects, and significantly reducing daily defects to enhance overall project efficiency.- Facilitated successful internal and external penetration tests by liaising between internal security team and client-engaged vendors to ensure alignment with cybersecurity objectives.

- Led the design and implementation of building M&E services for tender and submission, ensuring compliance with regulatory standards.- Coordinated various M&E services to optimise spaces for efficient equipment installation, maintenance, and replacement.- Assisted in preparing cost estimates and documents for tendering building M&E services.- Evaluated tender bids, prepared reports with proposal assessments, and provided preliminary recommendations.- Facilitated the submission of M&E services drawing plans to local authorities, securing agreement and approval.

Allocated at different station weekly to learn the operation and maintenance system

Assisting in the engineers with the tender documents for tender evaluation