David Chiu Email & Phone Number

Toronto, Canada Area

Key member of Westjet's Sales Development and Distribution Team providing dedicated reporting, analytical, sales strategy & business support for WestJet's Corporate Sales Team.- contributed to one of the fastest growing sectors of the Airline, helping to achieve double digit revenue growth % in 2018 & 2019 & was on track to exceed again in 2020

Key member of Nike Golf Canada’s Sales and Operations team, providing comprehensive support to Sales Team in key areas including; Revenue Reporting & Tracking, Customer Database Management, Sales Tools Management & Training, Inventory & Warehouse Management and Cross functional Collaborative cooperation- Led and executed a structured collaborative cross functional process to review revenue, address issues & identify opportunities. Successfully achieved annual revenue targets of $50M+ with annual growth rates of up to 10% over a 3 year period

Toronto

Concurrent to the Sales Operations Manager role, I led Nike Golf’s Customer Service team whose responsibility was to ensure product orders were processed timely & accurate and resolve all customer account delivery issues- led and mentored a diverse group of Customer Service agents, created customized development opportunities for each individual enabling the potential mobility to other parts of the organization. Over a 3 year period 50% of the team progressed to higher level opportunities.

Sole Demand and Inventory planner for Nike Golf Canada’s Footwear and Equipment categories, responsible to forecast, plan, purchase, and maintain over 1,000 SKU's that turned over semi-annually. Responsible to manage the complete End to End life cycle for all inventory.-created and led a collaborative cross functional Demand Planning buy strategy and process, enabling Nike Golf Canada to attain Revenue Targets in 6 consecutive years while earning recognition for having the lowest levels of obsolete inventory across all of the Nike Golf regions.-created and implemented customized DP process for Nike Canada Golf, facilitating the integration of the Golf Industry’s unique At-Once buying timeline into Nike’s future-based SAP APO planning environment

Process mapped & documented Nike Canada and Nike China operational procedures to verify and confirm SOX compliance. Identified and worked collaboratively with end users to eliminate process control gaps -the audit process to map, identify & resolve process control gaps to attain SOX compliance certification for Nike Canada was successfully completed within time limits. Received recognized as a key contributor to the success and was invited to Nike China to aid in their audit efforts

Consolidated, analyzed, and prepared financial and operating statements on monthly basis, with emphasis on SG&A analysis, as primary assistant to Finance Director.-collaborate closely with Cost Centre managers to create annual spend budgets. Created reports and worked with Cost Centre managers to track, understand and manage monthly spend and identify gaps and issues.-created training materials and conducted seminars to help educate non-finance end users understand financial concepts