Dave Clarke

Dave Clarke Email and Phone Number

IT & HR Professional (CHRP), Bilingual FR/EN. @ Manulife
toronto, ontario, canada
Dave Clarke's Location
Kitchener, Ontario, Canada, Canada
Dave Clarke's Contact Details

Dave Clarke personal email

n/a
About Dave Clarke

I love to create hands-on learning experiences, self-sustaining collaborative work systems and performance enhancing job supports.

Dave Clarke's Current Company Details
Manulife

Manulife

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IT & HR Professional (CHRP), Bilingual FR/EN.
toronto, ontario, canada
Website:
manulife.com
Employees:
25873
Dave Clarke Work Experience Details
  • Manulife
    Technology Analyst
    Manulife 2018 - Present
    Ontario, Canada
    • Provide hands-on technical support to our clients for their desktops, laptops and mobile equipment in terms of hardware, OS, and application issues• Provide end-to-end service as opposed to individual tasks• Manage and track client service requests/incidents• Own and monitor all escalations until resolution• Engage support teams as required• Provide regular status updates to ensure customer satisfaction• Manage client expectations by providing an ETA based on the complexity of the request• Research and develop solutions to undocumented issues and services• Troubleshoot, diagnose and repair desktop hardware/software problems via phone, remote tools or in person• Perform software installation and troubleshooting• Provision, configure, troubleshoot mobile devices (iPhone & iPad, Surface)
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  • Manulife
    Learning Analyst
    Manulife 2016 - 2018
    Waterloo, Ontario
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  • Manulife
    Hr Operations And Recruitment Coordinator
    Manulife 2015 - 2016
    Waterloo, Ontario
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  • Nutreco
    E-Learning Coordinator
    Nutreco 2013 - 2015
    Guelph, Canada
    • Consults with subject matter experts• Creates training material to support e-learning• Creates online e-learning modules using Qarbon Viewlet Builder 7, Java• Vendor contact for software and hosting• System Administrator for all e-learning modules• French to English Translation of various protocols• English to French Translation of training materials• Conducts QA testing for online e-learning modules
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  • University Of Guelph
    Teaching Assistant
    University Of Guelph Sep 2010 - Apr 2011
    Guelph
    Under the Director of the School of Languages and Literature, I was engaged in:• Lecturing and facilitating discussion on basic french communication skills• Evaluating student language proficiency in an individual interview setting• Administering exams for several groups of 100+ students• Conducting individual student consultations for coursework• Tracking student progress with an online grade bookI took on additional responsibilities, including:• Consulting with individual students to create informal education/course selection plans• Providing additional enrichment activities for high and low performing students• Contributing to the review process and selection of a new course text• Conducting a comprehensive curriculum review each semester• Added 25 new lessons and 4 tests to existing course materials
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  • University Of Guelph
    Research Assistant
    University Of Guelph Aug 2008 - Mar 2009
    Guelph
    I participated in several stages of research design and delivery, including the collection and formatting of the specific research data. I was directly responsible for:• Promoting various research sessions using a variety of media and methods• Qualifying and selecting participants using participant application software• Organizing and scheduling participation using online and traditional resources• Ensuring compliance with research delivery ethics and document retention standards• Standardizing and de-duplicating research database to preserve data integrity• Delivering 2-3 standardized group orientation and debriefing sessions a day• Preparing and presenting weekly progress reports in a group setting• Providing advice on administrative impact for research procedures• Tracking and rewarding research participation
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  • Transglobe Property Management Services
    Assistant Building Manager
    Transglobe Property Management Services 2007 - 2009
    Guelph, Ontario
    Working as an assistant to 4 different building managers, I provided office and tenant support for a 72 unit apartment complex, which included: • Obtaining information regarding rental history information• Performing repairs, updated maintenance and inventory • Providing information and evidence to emergency services• Receiving and submitted over $40,000 of rent / month • Coordinating monthly tenant move-ins and move-outs• Demonstrating apartment units for prospective tenants• Preparing apartment units for new tenant move-ins• Serving overdue rent reminders and collection• Maintaining building cleanliness standards

Dave Clarke Skills

Human Resources Training Microsoft Office Teaching Hris Market Research Employee Training Organizational Development Interviews Employee Engagement Employee Relations Onboarding Conflict Resolution Recruiting Employment Legislation Hr Policies Teamwork Research Performance Management Microsoft Excel Networking Elearning Development Occupational Health And Safety Social Media Troubleshooting Audacity Podcasting Web Content Management Adobe Premiere Adobe Captivate Adobe Photoshop Social Psychology Learning Management Systems Screening Resumes Human Rights Plain Language Captivate Human Resources Information Systems Instructional Design Interviewing Analysis Photoshop E Learning

Dave Clarke Education Details

Frequently Asked Questions about Dave Clarke

What company does Dave Clarke work for?

Dave Clarke works for Manulife

What is Dave Clarke's role at the current company?

Dave Clarke's current role is IT & HR Professional (CHRP), Bilingual FR/EN..

What is Dave Clarke's email address?

Dave Clarke's email address is da****@****ave.com

What schools did Dave Clarke attend?

Dave Clarke attended University Of Guelph, University Of Guelph, Conestoga College.

What skills is Dave Clarke known for?

Dave Clarke has skills like Human Resources, Training, Microsoft Office, Teaching, Hris, Market Research, Employee Training, Organizational Development, Interviews, Employee Engagement, Employee Relations, Onboarding.

Who are Dave Clarke's colleagues?

Dave Clarke's colleagues are Thomas Quaas, Blencowe, Karen, Krisztina Sirman, Maryam El-Tannir, Riawati Wulandari, Kelsee Anemaet, Jun Gu.

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