David C. Miller Cmq Oe, Cqt Email & Phone Number

West Henrietta, Ny

Member of Molded Plastics Optics Team- Performing measurement of optical assembly components in order to produce quality products that represent exceptional value, are delivered on-time, and while striving to continuously improve.- Interferometer, 3D Profilometer, data analysis in support of Engineering using several digital metrology programs, standard gages.

Rochester Ny

Analyst – Training CW VIVA USA Inc. Rochester NY 2016 – CurrentLeading global project for ISO 9001 certification in Training Quality at energy and utility company with operations in 25 states. 17 month assignment.• Created standard operating procedures using SAP Learning Solutions and integration of global corporate policy• Identified areas in which processes need improvement, including leading the first implementation of instructor and trainee course feedback critical for improvement.• Train and educate Management representative for successful handoff at end of assignment

For Profit Or Nonprofit

Rochester Ny

Responsible for improvement of ISO-9001 based Quality System and direction of quality control (receiving, in-process, and final inspection) in support of daily production. 4 direct reports.•Management Rep for two surveillance audits with no nonconformances and registration maintained.•Greatly reduced waiting and motion waste in retained QC samples area by implementing 5S•Led writing and submission of critical PFMEA for key business services and document technology product customer, resulting in proceeding with order fulfillment.•For one quarter directed 40% understaffed QC inspection team in supporting production while successfully conducting 100% containment inspection for largest customer.

Pittsford, Ny

Coordinator of all nonconforming product and related corrective actions (8D's) to customers. Facilitate material review and dispositions. Initiate Supplier Corrective Action Requests. Measure and inspect optical components and assemblies in ITAR Registered environment and ISO 9001:2008 Certified Quality System. Plan and conduct measurement systems analysis to assure integrity of results and prioritizing of improvement opportunities.•Achieved a 70% decrease in cycle time close-out of corrective actions and increased satisfaction for key 3D measurement technology customer•Used and taught concepts of repeatability and reproducibility to standardize key inspections of optical components and assemblies, reduce variation, and increase confidence in results.

Rochester, New York Area

Reporting to V.P. of Manufacturing, responsible for managing 4 factories (AL and NY), metal and component purchasing, production scheduling, and inventory control. Six direct reports.•Managed within combined labor, materials, and freight budget - the largest (at the time) sales year in the company’s history.•Six direct reports including two Plant Managers in support of four factories and multiple product lines.•Implemented first Safety Alert system and two OSHA metrics to drive safety improvement three consecutive years

Livermore, Ca

Responsible for improvement of ISO-9001 based Quality System and direction of quality control (receiving, in-process, and final inspection) in support of daily production. QA Supervisor with 4 inspectors reported to me.•Communicated directly with and visited medical, consumer, biopharmaceutical customers in assuring quality.•Improved ISO-9001 Quality System per year-over-year audit results, thus assuring registration and avoiding additional compliance cost.

Lafayette, Ca

Focused on creating a consistent and positive customer experience. Supervised all team members and business operations, monitored fulfillment of all production and retail processes, pick-up and delivery, shipping and quality control processes. • Achieved three consecutive months of Mission Statement Measurement improvement for the first time in prior three years

Based In Albion, N.Y.

As Senior Quality Manager managed quality leaders in 2 U.S. plants and one Canadian plant in preparation for centralization and corporate registration to ISO-9001. Also led quality planning for NC start-up operation. 5 direct reports. As Technical Manager in Albion responsible for ISO-9001 based quality system improvement and environmental compliance.• Retained sole supplier contract from largest manufacturer of residential windows by writing and facilitating implementation of quality plan• Secured strategic partnership with key commercial roofing customer with collaborative design FMEA• On special assignment from President completed first comprehensive training of 12 Customer Service Reps with documenting of SAP ERP upgrade and ISO-9001 based reorg.• Increased uptime for key forming and coating machinery by leading Total Productive Maintenance learning initiative and implementation of Autonomous Maintenance.• Improved resource yield by designing and implementing project management visibility process. • Mentored Quality Technician to fill Quality Manager position in largest North American plant without increasing headcount.• Obtained first NYSDEC Title V air permit to enable plant’s growth by establishing compliance calendar and creating a system for regulatory document storage and retrieval

Rochester, New York

As Production Supervisor supervised 22 direct reports in 3rd Shift Pre-Make Ready, Converting, and Finishing departments. Promoted to Quality & EE Development Mgr reporting to V.P. of Manufacturing with responsibility for achieving first ISO-9001 registration, collaborating with Sales to assure customer satisfaction, quality control (receiving, in-process test and inspection), and improving employee math and English literacy.• As management rep facilitated first registration to ISO-9001 which was a strategic initiative necessary for obtaining global business.• Increased critical fill rates for biggest customer by implementing SPC on key characteristic in conversion processes.• Improved workforce math and reading literacy necessary for Quality System, with on-time and to budget purchasing of outside services.• Eliminated costs of express shipments and associated downtime with design and implementation of visual self-serve critical parts system.• Reduced external failures and reduced quality costs to all-time low by implementing Cost of Quality in collaboration with Accounting.

Rochester, New York Area

Lone management presence on 2nd shift and responsible for plant security, accurate and thorough shift-to-shift communication, meeting production schedule and quality requirements including press approvals with customer. Six direct reports. • Improved efficiency of Stripping Department by reorganizing materials floor plan, instituting production reporting system, and the selection and development of group leaders and teams.

Rochester, New York Area

Hired as Asst. Plant manager and successor to Plant Manager. As company rapidly grew took on focused Production Manger position with responsibility for meeting customer timeliness requirements, staffing, quality requirements and the critical manufacturing and converting of packaging solutions.Supervised 30, and then managed 3 Department Supervisors while reporting to V.P. Mfg. • Increased on-time deliveries by 50% as member of production control team by implementing first scheduling system using computer generated job tracking.• Developed and documented on-line inspection process for critical safety product that resulted in obtaining multi-million dollar contract.• Increased profitability by developing visual process for efficiently utilizing most expensive raw material off-cuts.• Generated cost savings averaging 75% on outbound freight by renegotiating contracts with common carriers.

Macedon, Ny

My first paid full-time job as member of Maintenance team. • Extruder heat exchanger cleaning, Inspection, 4 color in-line extruder, flexo press Operator

Precision Machining For Optics

Quality Management

Basic SQC Techniques Statistics for Total Quality

Education record

Education record