David Mohr Email & Phone Number

Roseburg, OR, US

• Responsible for Information Security, to include responsibilities as the HIPAA Security Officer
• First dedicated information security hire and role in the company's 83 year history.
• Ensure compliance with HIPAA, PCI and other applicable regulations and contractual obligations
• Investigated HIPAA and security events, partnering with HR and Legal.
• Lead the IT Security Group to review the security program, ongoing security initiatives, and security related policies and procedures
• Perform functions required by HIPAA for the Security Officer

San Jose, California, US

• Lead for compliance and endpoint security tools protecting 30,000+ assets
• Represented the Global Security Office in the Eating Our Own Cooking initiative, for two beta product deployments
• Service manager for the deployment of a compliance technology in the Next Generation Secure Data Center
• Establish and implemented an 24x7 on-call model for Security Operations and Engineering
• Led a team of security engineers for endpoint and server protection technologies
• Led significant service and tool performance improvements.

San Jose, California, US

• Led the service operations of support tools, infrastructure, and applications for a global support organization with 6,000+ employees.
• Represented Support Services’ data privacy and risk management activities as part of safe harbor
• Led the business continuity management program across 26 global enterprise support sites
• Led the reduction of the number and duration of technology events affecting support and customer experience by 35% and while reducing the average duration by 84% over a 2 year period
• Established and managed a 24/7 on-call Incident Manager Team
• Managed the continuity of support services and customer experience, during business impacting events

Houston, Texas, US

• Led and managed the Operational Security for the EDS' Symantec account
• Managed two global teams of engineers and architects (approx. 30 individuals)
• Create and maintain security processes, procedures, workflows, documentation, knowledge management, KPIs and CSLs service management components.
• Worked closely with the team and leadership to ensure successful employee transitions to outsourced roles (maintained a six month transition period of 100% retention)
• Worked closely with all stakeholders to ensure Critical Service Levels and Key Metrics where defined and delivered.

San Jose, California, US

• Managed a global team of highly skilled security operations professionals, providing 24x7 support. (20 personnel in Germany, US, UK, and India)
• Collaborate with the Symantec CISO, InfoSec, GRC (Governance, Risk, & Compliance), Threat Response Team, and Security Engineering to maintain the integrity of Symantec’s infrastructure.
• Maintain, manage, monitor, and review the deployed security technologies within the Symantec environment
• Ensure the effective deployment, management and administration of firewall, authentication, encryption, VPN, security information managers, vulnerability assessment, and compliance technologies.
• Managed and led Service Level management, planning, coordination, and reporting of Security Operations.

San Jose, California, US

• Drove the development and support of a $7 to $12 million per quarter pipeline for compliance and security.
• Interacted with customers at the executive and engineer levels, as part of the services sales process for consulting engagements. Presented to CIO and CISOs at global 500 accounts
• Develop new security, compliance services and opportunities. Included consulting with customers on Security and Compliance technologies and offerings to determine need, scope, quote, and deliver.
• Work with field sales and executive teams to create, present, sell, and deliver on-site staff augmentation and short-term consulting engagements.
• Responsibilities included customer security solutions enablement, policy and procedure creation, security best practices, content filtering, virus remediation, incident response, security education, authentication.
• Supported customers in leveraging security solutions, to meet their compliance requirements

San Jose, California, US

• Supported large breadth of Symantec security products to named accounts. Provided consulting support on security technology implementations, incident response, malicious code remediation, policy and procedure creation.
• Senior instructor and workgroup lead for antivirus, content filtering, and messaging security technologies.
• Created and published over 200 technical knowledge articles

Washington, DC, US

Master Of Business Administration (M.B.A.)

Bachelor Of Arts (B.A.), Management