Attending networking events Researching Industry LeadersTracking Industry TrendsParticipating in Industry Discussions

• Direct and lead teams to develop and deliver IT solutions.• Facilitate the set-up of meetings and conference calls, publish minutes, assign action items• Participate in project definition, requirements for all project phases to ensure that business needs are captured effectively and communicated with proper urgency and priority• Analysis of underlying issues arising from investigations into requirements. Create written requirements based on the user inputs such as Statement of Work, Business Requirements Document, Functional Specification, and Test Plan• Quality and user acceptance test development and improvement• Release of project to production following protocall procedure and proper notification

Organized and published all of the monthly events for the Phoenix Chapter PMI Group.

• Managed software development and new software installations to support extended warranty insurance division. This insurance coverage includes vehicle and motorcycle warranty, both new and used. • Develop a project management process that fits the business.• Direct and lead teams for IT solutions. Through an interview process, developed a strategy to eliminate unused reports. This resulted in eliminating over 500 reports saving hundreds of person hours each month.• Analysis of underlying issues arising from investigations into requirements. Create written requirements based on the user inputs including business requirements and functional• System and user acceptance testing, developing test cases and resolution of defects.

• Responsible for analyzing & reporting customer experiences with new Global Prepaid product and driving customer experience improvement efforts• Critical skills include: analytical and problem solving skills, ability to synthesize large amounts of information and draw key conclusions• Facilitate the set-up of meetings and conference calls• Participate in project definition and analysis phases of projects to ensure that business needs and requirements are captured effectively• Assist the Lead Business Analyst/Program/Lead Project Manager in completing the relevant project documentation• Assist in the analysis of underlying issues arising from investigations into requirements• Assist in test planning and test case definition, as required• Involved in system and user acceptance testing phases, developing test cases and monitoring/tracking resolution of defects

• Managed enterprise-wide projects to positively impact company financials, developed strong team relationships and implemented best practice improvement opportunities• Eliminated a backlog of changes that were causing disruptions in launching products and delays in implementing improvements. • Developed a Change Notification and Tracking System. The system enabled the Change Initiator an on-line Intranet site to enter their changes with the capability to track their change through the process. The system improved cycle time and communication across cross functional teams. • Trained Site Coordinators on using the new tracking system. This increased the capability across all sites.

• Assigned to Apollo Group as a Technical Project Coordinator.• Worked directly with core and extended team on multiple Web Services projects. • Created wiki sites to provide team quick access for viewing and updating the project.• Prepared presentation materials for various meetings and board reviews. • Prepared weekly status reports and posted them to the wiki sites. • Arranged meetings and bridge connections for various team meetings.• Created JIRA sites to provide product owner and developers a centralized location for entering and tracking tasks. This information was then converted to the project plan.

• Managed enterprise-wide projects using Analog and Mixed Signal technology to positively impact company financials, developed strong team relationships and implemented best practice improvement opportunities.• Analyzed tracked, and published monthly scorecard metrics for multiple programs and financial data utilizing PROJECT and EXCEL. Reduced project cycle time by 15% and improved average gross margin from 32% to 43%.• Analyzed and implemented best practice improvements associated with business processes resulting in reduced cycle time and lower cost. Problem solving skills were used extensively across global teams.• Operations Project Lead achieving strong team unity and high performance for multiple projects.• Revised enterprise-wide existing process flows, procedures, forms and training materials to ensure that they were current and internally consistent with company strategic initiatives.• Implemented standardized bill of material to reduce costs, risks, and improve product margins.• Responsible for the selection, testing, and qualification of components used for new product development.• Worked closely with Quality, suppliers, and customers to provide seamless communication throughout prototype phase, production, reliability support, and phase out (end of life and life-time buys) of the product life cycle.• Created customer presentations using Microsoft Office applications including PowerPoint, EXCEL, and WORD.• Safeguarding and training team in handling proprietary information including internal and external audits.• Reviewed, monitored, and reported on product qualification plans using AEC-Q100 specifications.

• Directed the development and implementation of company strategies and business plans including marketing, product planning, volume, pricing, market research and product launch coordination.• Worked with cross-functional teams including manufacturing, engineering, reliability and quality to provide successful and time-bound product launches.• Developed project information notebook, on-line checklists, and website for deposition of all pertinent documentation. This improved audit compliance and communication.• Improved on-time delivery on initial prototypes from 70% to 100% by creating customer-focused, cross-functional teams to eliminate reasons for late shipments.• Reduced test time by 35% by eliminating the room temperature (25C) screening at final test. Incorporated guardbanding techniques into the cold temperature (-40C) and hot temperature (125C) test screens to provide same quality product with reduced test time.• Demonstrated strong verbal and written communications skills, internally and externally to build strong customer relationships. Prepared and presented cost, schedule, and resource updates at customer attended meetings.

• Engineering support for Analog and Mixed Signal programs encompassing multiple manufacturing and test platforms to provide high yielding, high quality products. Developed and implemented cost reduction and zero defect plans.• Provided engineering support at all facets of the product life cycle from cradle to grave.• Identified and eliminated problems associated with product issues across product process including wafer fab, probe, assembly, test, quality, and on-time shipment to customers.• Interfaced with Reliability and Quality on product qualifications and customer returns.• Troubleshooting modules and components to isolate defects, provide solution for improved reliability.

• Engineering support for ASIC products Division. Total cradle to grave responsibility for assigned product line.• Responsible for all facets of the product line program from conception, through design, fab, assembly, test, qualification, production support, yield enhancement, cost reduction, end of life activites and customer support.• Provided all necessary internal and external communication up and down the supply chain to provide on-time product delivery with highest quality.• Identified and eliminated problems associated with product issues across product process including wafer fab, probe, assembly, test, quality, and on-time shipment to customers.