Dave Mortensen Email & Phone Number

Tucson, Arizona, United States

Attending networking events Researching Industry LeadersTracking Industry TrendsParticipating in Industry Discussions

Division Of Developmental Disabilities

• Direct and lead teams to develop and deliver IT solutions.
• Facilitate the set-up of meetings and conference calls, publish minutes, assign action items
• Participate in project definition, requirements for all project phases to ensure that business needs are captured effectively and communicated with proper urgency and priority
• Analysis of underlying issues arising from investigations into requirements. Create written requirements based on the user inputs such as Statement of Work, Business Requirements Document, Functional Specification, and.
• Quality and user acceptance test development and improvement
• Release of project to production following protocall procedure and proper notification

Organized and published all of the monthly events for the Phoenix Chapter PMI Group.

Scottsdale, Arizona

• Managed software development and new software installations to support extended warranty insurance division. This insurance coverage includes vehicle and motorcycle warranty, both new and used.
• Develop a project management process that fits the business.
• Direct and lead teams for IT solutions. Through an interview process, developed a strategy to eliminate unused reports. This resulted in eliminating over 500 reports saving hundreds of person hours each month.
• Analysis of underlying issues arising from investigations into requirements. Create written requirements based on the user inputs including business requirements and functional
• System and user acceptance testing, developing test cases and resolution of defects.

Phoenix, Arizona Area

• Responsible for analyzing & reporting customer experiences with new Global Prepaid product and driving customer experience improvement efforts
• Critical skills include: analytical and problem solving skills, ability to synthesize large amounts of information and draw key conclusions
• Facilitate the set-up of meetings and conference calls
• Participate in project definition and analysis phases of projects to ensure that business needs and requirements are captured effectively
• Assist the Lead Business Analyst/Program/Lead Project Manager in completing the relevant project documentation
• Assist in the analysis of underlying issues arising from investigations into requirements

• Managed enterprise-wide projects to positively impact company financials, developed strong team relationships and implemented best practice improvement opportunities
• Eliminated a backlog of changes that were causing disruptions in launching products and delays in implementing improvements.
• Developed a Change Notification and Tracking System. The system enabled the Change Initiator an on-line Intranet site to enter their changes with the capability to track their change through the process. The system.
• Trained Site Coordinators on using the new tracking system. This increased the capability across all sites.

Pohoenix, AZ

• Assigned to Apollo Group as a Technical Project Coordinator.
• Worked directly with core and extended team on multiple Web Services projects.
• Created wiki sites to provide team quick access for viewing and updating the project.
• Prepared presentation materials for various meetings and board reviews.
• Prepared weekly status reports and posted them to the wiki sites.
• Arranged meetings and bridge connections for various team meetings.

Tempe, AZ

• Managed enterprise-wide projects using Analog and Mixed Signal technology to positively impact company financials, developed strong team relationships and implemented best practice improvement opportunities.
• Analyzed tracked, and published monthly scorecard metrics for multiple programs and financial data utilizing PROJECT and EXCEL. Reduced project cycle time by 15% and improved average gross margin from 32% to 43%.
• Analyzed and implemented best practice improvements associated with business processes resulting in reduced cycle time and lower cost. Problem solving skills were used extensively across global teams.
• Operations Project Lead achieving strong team unity and high performance for multiple projects.
• Revised enterprise-wide existing process flows, procedures, forms and training materials to ensure that they were current and internally consistent with company strategic initiatives.
• Implemented standardized bill of material to reduce costs, risks, and improve product margins.

• Directed the development and implementation of company strategies and business plans including marketing, product planning, volume, pricing, market research and product launch coordination.
• Worked with cross-functional teams including manufacturing, engineering, reliability and quality to provide successful and time-bound product launches.
• Developed project information notebook, on-line checklists, and website for deposition of all pertinent documentation. This improved audit compliance and communication.
• Improved on-time delivery on initial prototypes from 70% to 100% by creating customer-focused, cross-functional teams to eliminate reasons for late shipments.
• Reduced test time by 35% by eliminating the room temperature (25C) screening at final test. Incorporated guardbanding techniques into the cold temperature (-40C) and hot temperature (125C) test screens to provide same.
• Demonstrated strong verbal and written communications skills, internally and externally to build strong customer relationships. Prepared and presented cost, schedule, and resource updates at customer attended meetings.

• Engineering support for Analog and Mixed Signal programs encompassing multiple manufacturing and test platforms to provide high yielding, high quality products. Developed and implemented cost reduction and zero defect.
• Provided engineering support at all facets of the product life cycle from cradle to grave.
• Identified and eliminated problems associated with product issues across product process including wafer fab, probe, assembly, test, quality, and on-time shipment to customers.
• Interfaced with Reliability and Quality on product qualifications and customer returns.
• Troubleshooting modules and components to isolate defects, provide solution for improved reliability.

• Engineering support for ASIC products Division. Total cradle to grave responsibility for assigned product line.
• Responsible for all facets of the product line program from conception, through design, fab, assembly, test, qualification, production support, yield enhancement, cost reduction, end of life activites and customer.
• Provided all necessary internal and external communication up and down the supply chain to provide on-time product delivery with highest quality.
• Identified and eliminated problems associated with product issues across product process including wafer fab, probe, assembly, test, quality, and on-time shipment to customers.

Bachelor, Management

Associate Of Arts And Sciences (A.A.S.), Industrial Electronics Technology/Technician