• Drove new and best practices in Software development, testing, program and project management• Developed training program for new managers• Conducted studies and overhauled the titles and pay bands for all engineers and project managers; model was used as a template in the rest of the company• Championed the use of the Scaled Agile Framework (SAFe) as a key component of the product life cycle, which helped the company survive and even thrive during the COVID-19 pandemic• Drove the use of Objectives and Key Results (OKRs)• Managed budget for 175 developers, quality assurance engineers, testers, product managers and user experience designers• Developed IT security plan including education for entire staff

Installed core agile practices including Scrum and Kanban, improving productivity and morale. Drove acceptance of the Scaled Agile Framework as corporate Agile methodology across Laureate corporation, standardizing product development practices and reduced costs.

• Oversee the delivery of technology solutions and services to Kforce's internal and external customers.• Provide leadership and strategic direction for the vertically focused technology teams, including functional analysis, software development, quality assurance, and project management.• Establish and execute technology and organizational strategy, and manage the corporate transition to an Agile development environment.• Moved the company’s IT development from a waterfall based methodology to Agile• Improved the software teams engineering practices resulting in an objective tenfold+ improvement in software quality• Worked with sales organization to provide better user experiences• Provided IT leadership to improve DevOps capabilities

• With upper management, coordinated, organized and helped to prioritize scarce IT resources around mission critical business objectives• Developed and installed agile processes, practices and tools for several large teams developing medical informatics solutions across a broad spectrum of dynamically changing customer needs.• Used targeted performance interventions to systemically improve the performance of the software development teams across the board, measurably improving software quality, scheduling, and estimation.• Shipped several new versions of key B2B MedAssurant data analytics products including CareSync Advantage, the ePass Physicians portal, CCS Advantage, and CARA capitation risk adjustment products • Introduced a comprehensive agile based software development life cycle for the company based on the Rational Unified Process enabling the company to pass a SAS-70 audit• Set up and trained the staff in quality methodologies and tools resulting in dramatic and measurable software quality improvement • Produced a performance scorecard for the software development team including innovation, schedule, and quality key performance indicators• Did ROI analysis on major projects to better direct product development• Developed business process automation which dramatically reduced product delivery times• Designed processes and used tools to protect sensitive business information (Infosec)• Negotiated purchase of new tools and technologies

• Pursue developments of MS online advertising solution, encompassing research, segment modeling, and content filtering. Ensure optimal results and performance by evaluating architecture and design, implementing key methodologies, mentoring team, and conducting security assessments. Supervise 63 developers in 8 local and remote teams; regularly reviewed and managed budget.• Shipped 2 key products: new version of Windows Live Content Filtering system, and 3rd version of Segment Studio application.• Achieved 80% code inspection yield by revitalizing development team and processes; introduced Scrum, code inspections, Wideband Delphi Estimation, and Agile methodologies and mentored team in best practices.

• Supported enterprise-wide human performance improvement by developing courseware, establishing 3-year support plans, and interfacing with teams to assess needs and identify improvement opportunities. Undertook extensive internal training in diverse technical areas.• Created and launched 100-page Development Pipeline Support Plan for all MS developers; encompassed business needs assessment, current and desired state evaluation, gap and root cause analysis, and action plans. Leverages International Society of Performance Improvement (ISPI) Human Performance Technology (HPT).• Propelled Engineering Excellence program to #9 on Training magazine’s list of top 125 companies for training and development.• Devised and delivered 7 core trainings addressing development for new developers, leads, managers, experts, and architects; Scrum and Agile project management; and design and code inspections, Use cases.• Developed and presented 1-hour address, “Succeeding at Microsoft” – garnered 4th-highest attendance after keynotes by Bill Gates, Steve Ballmer, and Jon DeVann and surpassed them with 94.2% satisfaction rating.• Developed and evangelized best practices for Microsoft development• Developed training curricula• Taught several core Engineering Excellence Courses, including: New Developers, Experts, Development Leads, Managers, Architects, Design and Code Inspections, Scrum and Agile Project Management• Gave highly successful talks at corporate and international forums• Created 3-year plan using Human Performance Technology (HPT) for all corporate developer performance

• Oversaw 20 employees on 2 teams in Voice Command, a Windows Mobile voice recognition product. Led teams in developing commercial application for understanding speech on mobile devices. • Mitigated inter-team conflict by leveraging Covey’s Principle Centered Leadership, guiding teams in mission and values statement development, implementing Agile processes, and providing mentoring.• Identified best method for monetizing speech technology; transitioned project from application development to OS technology and delivered successful product. • Won Best Application for Work Award from Handango; MS Ship-It Awards (version 1.0 and 1.5); and was 1 of top 10 downloads for many consecutive years.

• Directed development of Studio Z game titles, encompassing family and leisure games. Managed multiple projects concurrently via development methodologies and standardized schedules.• Shipped 14 titles; won Ship-It Awards for 11 titles and 1st Xbox version.• Managed ship titles for the first Xbox• Shipped games included Pandora’s Box, Classic Board Games, Bicycle Board Games, Bicycle Card Games, Zoo Tycoon, Fusion Frenzy, Dinosaur Digs, Bicycle Casino, Whacked!, Marine Mania, Tetris Worlds Live!, Xbox

• Spearheaded development of Pocket Excel, an Excel-file compatible application, for Handheld PCs; managed project from ground up. Served as Development Lead for Pocket Office team and Development Manager for Handheld PC 3.0 project. • Delivered outstanding Pocket Excel application in 9 months.• Played key role in developing 1st Windows CE device Handheld PC and 2 additional versions; enabled MS to enter new market.• Mitigated challenges with developing applications and OS simultaneously by defining API subset of Windows API to be supported on Windows CE; established PC-based development environment to simulate Windows CE.• Won Ship-It Awards for 5 products.• Developed and implemented Pocket Excel on handheld PC's.• Development Lead for the Pocket Office team, including Pocket Word, Pocket Excel, Pocket Access and Pocket PowerPoint.• Development Manager for the Handheld PC 3.0 project.• Shipped: Windows CE 1.0, Entertainment Pack for Windows CE 1.0, Windows CE for Handheld PC 2.0, Pocket PC 2000

• Oversaw inception and development of 3D technologies and interactive TV.• Lead the development of Microsoft 3D technology and acquisitions• Lead the $130M acquisition of SoftImage, Microsoft’s largest acquisition at the time• Co-invented Lego Mindstorms as a concept product together with Lego and MIT Media Lab• Performed market research on current 3D hardware and software leading to the development of Softimage on the Windows NT platform• Co-created the initial product that evolved into Lego Mindstorms.

• Helped develop and ship Microsoft Word 2.0• Wrote a file converter to translate WordPerfect files into Word format

Developed tools and utilities for various Microsoft Languages products, including MS-DOS 3.1, Microsoft Macro Assembler 1.00, Microsoft C 3.0, Microsoft Fortran 3.3, Microsoft XENIX System V, Microsoft Macro Assembler 4.0, Microsoft C 4.0, Microsoft Windows SDK 1.03, Microsoft Fortran 4.0, Microsoft C Compiler 5.0, Microsoft Macro Assembler 5.0, Microsoft C Compiler 5.1, Microsoft Fortran 5.0, Microsoft Macro Assembler 6.0

Developed software operational test and evaluation for military aspects of the Space Transportation System. Responsible for security of DoD missions and personnel