David Colaco Email & Phone Number

Mumbai, Maharashtra, India

• Participated in setting up the Business Objectives for the organization and Delivery Team, providing strategic inputs to the Senior Management.• Developed and baselined the Consulting Process for the Delivery Team, ensuring consistency, efficiency, and high-quality service delivery.• Created a RACI Matrix for the Business Development and Delivery Teams to streamline project management and improve overall effectiveness.• Contributed to the development of new consulting approaches, adapting to market dynamics.• Presented project updates to Senior Management during review meeting to provide status insights, address risks and issues, and facilitate informed decision-making.• Facilitated team expansion by collaborating with the HR team and Senior Management to conduct interviews for Consultant and Associate Consultant roles.• Initiated the development of a Risk Database, leveraging insights from consulting projects to assist the team in proactively identifying and mitigating potential risks, thereby enhancing project management practices.

Mumbai, Maharashtra, India

• Led and empowered a team of Consultants and Associate Consultants, enhancing their competencies and fostering professional growth.• Successfully managed a diverse portfolio of CMMI-related consulting projects, ensuring timely completion and achieving objectives.• Oversaw project management across a broad clientele, consistently delivering positive outcomes and maintaining high client satisfaction.• Provided expert guidance and mentorship to organizations in establishing Quality Management Systems (QMS) and achieving the desired CMMI Maturity Level.• Provided technical expertise to the Business Development team, facilitating the closure of deals with prospective customers.• Initiated and established the Stand-Up Meeting process for Delivery Team Associates to enhance daily communication, promote transparency, and ensure timely progress updates on projects.• Initiated internal process enhancements, including the creation of a project dashboard for status tracking, automation of a formula-driven WBS to auto-populate activity dates, and development of competency frameworks for team members, significantly saving time and effort for consultants.

Mumbai, Maharashtra, India

• Directed a team of Associate Consultants, nurturing their professional development and growth.• Engaged in comprehensive CMMI-related consulting activities, including QMS implementation, Gap Analyses, and process enhancement.• Empowered QMS implementation in several projects through tailored process trainings for process implementers in various client organizations.• Assisted organizations in integrating CMMI practices into their processes, enhancing operational efficiency.• Conducted comprehensive Process and Implementation gap assessments for esteemed clients, providing expert guidance for gap closure to ensure full compliance with CMMI practices.• As an External Auditor, planned and executed Internal Audits on implemented processes for select clients, providing valuable process improvement recommendations.• Delivered Refresher trainings for ATM candidates, ensuring their success in clearing the CMMI Associate exam with a 100% success rate.

Mumbai, Maharashtra, India

• Facilitated CMMI overview trainings for groups of up to 15 individuals from diverse organizations, fostering comprehensive understanding and awareness of CMMI practices.• Took the lead in Quality Management System (QMS) implementation efforts, focusing on comprehensive documentation.• Conducted Objective Evidence Database mapping and Appraisal Preparedness training to ensure organizations are thoroughly prepared for CMMI Appraisals.• Played a key role in CMMI Appraisal Teams (ATM), collaborating with various CMMI Lead Appraisers and demonstrating proficiency across Development, Services, and High Maturity domains.

Mumbai, Maharashtra, India

• Efficiently scheduled transportation for the delivery of goods.• Supervised inventory and storage of goods.• Collected crucial data to establish and maintain inventory and databases.

Mumbai, Maharashtra, India

• Assisted customers with a wide range of banking queries, including account servicing, dispute cases,and personal banking needs.• Focused roles involved managing debit card-related issues and overseeing transactions.

Mumbai, Maharashtra, India

• Provided comprehensive assistance to users and customers for a variety of inquiries, spanning dailyactivities to service and product bookings and management.

Master Of Management Studies, Mms Operations

Bachelor Of Science - Information Technology, B.Sc - I.T

Higher Secondary School Certificate, Science

Secondary School Certificate