David Contreras, Mba Email & Phone Number

Hacienda Heights, Ca, Us

Culver City, California, United States

Culver City, California, United States

Mission Viejo, California

Provides leadership and develops a vision that supports the operational goals, initiatives, and strategic plan directly for 3 acute care hospitals, supporting ambulatory care operations and indirectly for 51 hospitals as an EVS segment system leader. Overall responsibility and regulatory compliance for Environmental Services, Laundry and Linen, Patient Transportation & Lift, Dispatch, and PBX (Telecomm). Operating budget responsibility of $15 million dollars. Collaborates in a matrix reporting structure with system, regional, and local executive leadership and medical staff in developing and implementing improvement strategies in quality, performance, and operational excellence. Coaches and directs departments to formulate objectives including new services and programs, recruitment and retention plans, space and equipment needs. ● Successfully transitioned support services departments from outsourcing model to in-house operations● Increased Patient Experience and Employee Engagement scores from 74% to 80% and 79% to 85% respectively● Developed and implemented a 10 FTE reduction strategy with 0 layoffs. Staffed at 30th percentile per Truven● Consolidated all cleaning and laundry services across all campuses and locations for scalability and savings ● Developed and implemented auditing technology that improved quality and regulatory compliance● Developed and implemented a first-ever keep-stock program for EVS with Grainger for scalability and savings● Received an employee of the month nomination for living our values daily.

Greater Los Angeles Area

Developed and implemented efficient and productive cleaning methods for medical office buildings in a 411-bed hospital facility; managed the daily operations of the department and supervised over 100 employees and oversaw the training programs, customer relations as well as budget administration; ensured compliance with standards and regulations.● Participated in the development and implementation of 9 FTE reduction strategy with 0 layoffs● Successfully developed and implemented an ultra violet disinfection program to reduce HAI’s● Increased HCAHPS by 21% resulting in a reduction of on-the-job injuries by 80%● Maintains departmental policies and procedures relative to OSHA and other governing agency regulations● Recorded staff training to ensure full program compliance - cross contamination and proper hand hygiene● Implemented an ambassador team to place focus on safety, disaster, infection control, and cleanliness● Ensured that all work techniques, quality assurance standards, department policies, procedures, and job specifications were adhered to● Regulated daily activities of more than 100 employees, provided necessary guidance and support to maintain quality performance standards

Riverside, Ca

Managed multi-unit departments covering environmental services, quality cleaning, budget development, short and long-term planning, maintenance, and training and development; facilitated and fostered excellent working relationships within the organization. ● Successfully implemented a linen program that provided a cost-savings of $21K ● Provided oversight for the team while effectively managing daily hospital operations ● Implemented routine quality control and evaluation programs to enhance customer satisfaction ● Improved operating costs by organizing supplies to most effectively forecast needs

Fontana, Ca

Planned, directed, and supervised the housekeeping functions for a facility of 424 hospital beds and over 40 personnel including union employees – maintained records and reports, oversaw supply inventories, contracted janitorial services, scheduled assignments, and monitored the quality of work performed.● Investigated all complaints regarding service and equipment and executed corrective action● Performed daily inspections and evaluations of facility conditions and employee performance● Reduced department injuries by 44% by implementing a safety incentive based program● Prioritized day-to-day work activities and assignments to maximize employee efficiency● Implemented a “High Touch Point” program to ensure cleanliness of each room – increased HCAHP scores from 59 to 67 in one year

Long Beach, Ca

Managed the daily operations for the healthcare facility and maintained a high standard of sanitation, cleanliness, and organization in all areas – equipment, laundry, supply storage, inventory, and staffing.● Ordered supplies, linens, and equipment within established budgets● Ensured adequate staffing to meet the needs of the facility● Conducted performance evaluations and held staff accountable for achieving goals and meeting standards● Oversaw adherence to all policies including – departmental, safety, regulatory compliance and other policies

Master Of Business Administration (M.B.A.), Health/Health Care Administration/Management

Bachelor Of Science - Bs, Business Administration And Management, General