Additional References Available on Request.Extraordinary talent to resolve and troubleshoot the most complex issues seen in commercial applications. Directed and worked with teams to resolve card crashes, call processing degradation, billing issues, and operating systems issues. Have uncanny ability to resolve issues on products not seen beforeOver 22 years in Telecom industry. Designed, supported, and tested applications for PBX, IXC switches, and Gateway Routers.Created many embedded and external tools to drive down cost of problem resolution. Even created a capacity generator in Linux for a UMTS Gateway Router.Was hand selected by directors to resolve issues escalating up to CEO levels of Nortel.Specialties: OS: VxWorks, LinuxLanguages: C, C++, Assembly, Perl, Expect, Java, Htm, PascalProtocols: 3GPP/GSM/GPRS/UMTS, TCP/UDP/IP, RADIUS, Diameter, DHCP, L2TP, PPP, GRE, PPP, IPSec, OSPF, RIP, SS7, PRI, PTSTools: GDB, Clearcase, Wireshark, Others- Out of Box Thinker- Crash Analysis- Team leader and player- Escalation Management- Application Support- Infrastructure Solution- Software Design/Development- Network Implementation- Solution Management- TL 9000- Process Development
Listed skills include Telecommunications, Tcp/Ip, Perl, C, and 32 others.