David Couso Email & Phone Number

With a robust background in technology and business management, I have successfully led platform integrations, enhanced service quality, and optimized customer experiences. My strategic focus on aligning technological and business objectives has consistently delivered value to both internal stakeholders and clients. Throughout my career within the organization, I have excelled in key roles, demonstrating a keen ability to identify critical issues and drive continuous improvement initiatives, significantly contributing to the company’s overall growth and success.

Listed skills include It Management, Supply Chain, Itil, Business Process, and 12 others.

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  Business Support Manager

  Kuehne+Nagel

  Jan 2024 - Present - Las Condes, Región Metropolitana De Santiago, Chile

  As a seasoned business consultant, I specialize in developing innovative solutions to seamlessly integrate our company's platforms. My role extended beyond technical implementation; I collaborate closely with diverse business and functional units to elevate service quality and enhance the overall customer experience. My key contributions include:• Platform Integrations: I lead the design and implementation of cross-functional solutions, ensuring smooth interactions between systems and processes.• Customer-Centric Approach: My strategies align closely with our company’s roadmap, consistently aiming to exceed customer expectations.• Service Quality Enhancement: I work collaboratively with teams to identify pain points, streamline workflows, and optimize service delivery.• Continuous Improvement: Proactively seeking opportunities for process refinement, I drive efficiency gains and enhance customer satisfaction.My passion lies in bridging technology and business objectives, ultimately creating value for both internal stakeholders and our valued customers.